Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ella Peebles

Potton,Beds

Summary

A dedicated professional with expertise in customer service and food service operations, demonstrating proficiency in order taking, bill calculation, and efficient tray carrying. Skilled in understanding dietary requirements and maintaining hygiene regulations compliance. Known for resilience under pressure and excellent memory recall, ensuring seamless use of digital ordering systems and adherence to cleaning procedures. Committed to enhancing restaurant etiquette and beverage preparation knowledge while aiming to advance within the hospitality industry.

Overview

1
1
year of professional experience

Work history

Waitress

The Thornton Arms
Everton, Central Bedfordshire
2025.07 - Current
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Utilised professional communication skills to resolve customer complaints.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Maintained clean and organised dining area for customer comfort.
  • Managed table settings for enhanced dining experience.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Education

GCSEs - Maths, English Lang, English Lit, Science, History, Art, Catering

Fearnhill School
Letchworth Garden City, Hertfordshire
2022.09 - 2025.06

Level 1 - Level 3 - Professional Cookery

North Herts College
Hitchin, Hertfordshire
2025.09 -

Skills

  • Order taking proficiency
  • Bill calculation efficiency
  • Food service equipment use
  • Dietary requirements understanding
  • Alcohol licence awareness
  • Cleaning procedures competence
  • Restaurant etiquette familiarity
  • Resilient under pressure
  • Efficient tray carrying
  • Patience and composure
  • Excellent memory recall
  • Digital ordering system use
  • Hygiene regulations compliance
  • Beverage preparation knowledge
  • Customer Service

Timeline

Level 1 - Level 3 - Professional Cookery

North Herts College
2025.09 -

Waitress

The Thornton Arms
2025.07 - Current

GCSEs - Maths, English Lang, English Lit, Science, History, Art, Catering

Fearnhill School
2022.09 - 2025.06
Ella Peebles