Summary
Overview
Work History
Education
Skills
Timeline
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Prajita Timalsina

London,United Kingdom

Summary

Experienced hospitality professional with extensive expertise in food and beverage operations, including advanced beverage knowledge and strong wine knowledge. Demonstrates exceptional customer service excellence, emotional intelligence, and cultural awareness. Skilled in table serving, menu memorisation, and payment processing, with a keen eye for cleanliness and hygiene. Adept at handling complaints and resilient under pressure while ensuring compliance with health and safety regulations. Committed to maintaining high standards of hospitality and eager to contribute to a dynamic team environment.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Overview

1
1
year of professional experience

Work History

Waitress

Mercure Hotel
London, United Kingdom
07.2024 - Current
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Attended to customer's needs proactively for first-class waiting service.
  • Advanced team efficiency by assisting in training new waitstaff members.
  • Advised customers on wine and beverage pairings with selected food items.

Education

Master of Business Administration - Finance

Ravensbourne University London
London
09.2023 - 10/2024

Skills

  • Advanced beverage knowledge
  • Strong wine knowledge
  • Table serving
  • Cultural awareness
  • Resilient under pressure
  • Complaint handling
  • Health and Safety regulations
  • Memory for orders
  • Alcohol licence awareness
  • F&B operations
  • Patience under pressure
  • Hospitality expertise
  • Menu memorisation
  • Payment Processing
  • Seasonal special recommendations
  • Teamwork

Timeline

Waitress

Mercure Hotel
07.2024 - Current

Master of Business Administration - Finance

Ravensbourne University London
09.2023 - 10/2024
Prajita Timalsina