Experienced hospitality professional with extensive expertise in food and beverage operations, including advanced beverage knowledge and strong wine knowledge. Demonstrates exceptional customer service excellence, emotional intelligence, and cultural awareness. Skilled in table serving, menu memorisation, and payment processing, with a keen eye for cleanliness and hygiene. Adept at handling complaints and resilient under pressure while ensuring compliance with health and safety regulations. Committed to maintaining high standards of hospitality and eager to contribute to a dynamic team environment.
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.