Reece Arthur John Clifford

Waiting staff member

Billinge Arms

St Helens, Merseyside

11.2024 - Current

Demonstrated excellent communication skills with customers and colleagues alike.
Took initiative in solving customer complaints diplomatically; ensured their return visits.
Effectively managed reservations over phone and in person to avoid any confusion or delay, further showing initiative in demonstrating exceptional communication skills
Assured cleanliness of dining area for a pleasant environment.
Showcased professional but warm etiquette when interacting with guests, contributing to brand image positively.
Prioritised multitasking under high pressure situations, improving overall service speed.
Effectively collaborated closely with kitchen staff for seamless food delivery process.
Enhanced customer satisfaction by providing excellent service, often resulting in tips.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Managed table settings, ensuring neat arrangement.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Polished glasses and cutlery to pristine standards.