Finley Marklew
Bristol,Bristol
Summary
Reliable individual with a calm approach, strong communication skills and a willingness to help wherever needed. Learns quickly, works well with others and stays composed during busy periods. Motivated to deliver good service, solve problems and contribute positively to team success.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work history
Waiting staff member
Castle of Comfort
East Harptree, Bristol
2024.05 - Current
- Greeted every guest warmly upon arrival, setting positive atmosphere from the start.
- Boosted customer satisfaction through attentive and responsive service.
- Proactively resolved customer issues to promote satisfaction and loyalty. in solving customer complaints diplomatically; ensured their return visits.
- Demonstrated excellent communication skills with customers and colleagues alike.
- Showcased professional etiquette when interacting with guests, contributing to brand image positively.
- Assured cleanliness of dining area for a pleasant environment.
- Met dietary requirements of customers by coordinating with kitchen staff effectively.
- Coordinated with kitchen staff for efficient food delivery, ensuring timely service.
- Maintained proper hygiene standards in the kitchen for safe food handling.
- Increased efficiency with quick and accurate order taking.
- Prepared table settings to enhance guest dining experience, ensuring neat arrangement.
- Prioritised multitasking under high pressure situations, improving overall service speed.
Education
GCSEs -
Chew Valley School
Bristol 2021.09 - 2026.06
Skills
- Food safety standards
- Tactful complaint handling
- Problem-solving
- Communication skills
- Leadership
- Team building
- Stress management
Affiliations
- Content Creation
Timeline
Waiting staff member
Castle of Comfort
2024.05 - Current
GCSEs -
Chew Valley School
2021.09 - 2026.06