Reddy Mahitha Busetty
London,City of London
Summary
Motivated and reliable Assistant Worker with strong customer service and organizational skills. Experienced in supporting daily shop operations including assisting customers, handling sales transactions, managing stock, and maintaining a clean and welcoming store environment. Known for being approachable, adaptable, and dependable, with a positive attitude and commitment to providing excellent service.
Overview
4
4
years of professional experience
Work history
Kitchen assistant
Omni Sweet Centre
Birmingham, West Midlands
08.2025 - 08.2025
- Adhered to health and safety regulations with careful handling of food and equipment.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Prepared ingredients for increased speed of cooking process.
- Helped with cooking , preparing , cleaning kitchen to ensure safety of food
- Communicated with Customers to receive and give food orders in omni take away center.
Tarot Card Reader
Livelines Pvt Ltd
Online mode
09.2024 - 07.2025
- Performed tarot card readings to gain insight of past, present and future of clients.
- Answered questions and explained readings thoroughly to build trust and increase customer satisfaction.
- Conducted psychic readings to provide clients with insights into personal, financial, and emotional concerns.
- Guided clients regarding precautions and to exercise protective measures to avoid evil influences.
- Offered guidance on the use of crystals and herbs for energy cleansing and balance.
- Used numerology to recount past events, present conditions and predict possible future outcomes of clients.
- Developed a loyal clientele through word-of-mouth recommendations and exceptional reading accuracy.
- Engaged with clients through online platforms, providing virtual tarot readings to a global clientele.
Warehouse sorter
Polar Speed Distribution
Birmingham, West Midlands
12.2024 - 02.2025
- Organised warehouses appropriately to ensure product placement stayed efficient and effective.
- Identified and reported machinery malfunctions to supervisory staff, contributing to timely repairs and minimal downtime.
- Utilised handheld scanners to accurately record inventory movements, enhancing stock management and reducing discrepancies.
- Communicated effectively with colleagues and supervisors, providing updates and feedback on sorting activities.
- Followed health and safety guidelines sorting through rubbish.
- Identified waste materials during collection and sorting operations for recycling, disposal, or repair.
- Scanned recyclable materials for non-compliant items.
- Sorted bottles and glass products efficiently, categorising them by type and colour for recycling processes.
- Managed returns process, inspecting goods for damage and processing refunds or exchanges in line with company policy.
- Assisted with picking, packing and dispatching warehouse deliveries where required.
- Used a wide range of machines to lift and transport items around the warehouse, including forklifts and conveyor belts.
- Maintained cleanliness and order in work areas, adhering to 5S principles and promoting a positive work environment.
Warehouse operative
DHL Supply Chain - Selfridges
Birmingham, West Midlands
06.2022 - 10.2024
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Picked orders to meet productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Maintained cleanliness and organisation in the warehouse to support a safe working environment. Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate Skills tracking.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Assisted in the training of new warehouse operatives, sharing knowledge and best practices.
- Followed strict guidelines for handling hazardous materials, prioritising safety and compliance.
- Participated in regular team meetings to discuss performance metrics and set goals.
- Packed customer furniture, appliances and goods for movement to new locations.
Parcel Sorter
Evri (Hermes)
Rugby, Warwickshire
11.2021 - 06.2022
- Loaded and unloaded delivery vehicles, organising parcels for next-day distribution.
- Scanned parcels with speed and accuracy to consistently meet daily sorting targets.
- Scanned and identified parcel destinations, sorting into correct containers for timely despatch.
- Checked parcel labelling ensuring address details were clear and legible for smooth onward processing.
- Operated hand-held scanners effectively.
Costa Coffe Shop Asssistant
University of Birmingham
Birmingham, West Midlands
09.2021 - 12.2021
- Ensuring prompt and friendly service, addressing customer inquiries and concerns, and upholding Starbucks' commitment to a welcoming atmosphere. Greeting customers, taking orders, and ensuring a welcoming atmosphere.
- Crafting a variety of beverages and food items to company standards. Maintaining cleanliness, restocking supplies, and ensuring equipment functionality.
- Processing transactions accurately and managing cash registers. Working with colleagues to ensure efficient store operations.
- Assisted customers in locating products, offering recommendations based on specific needs.
- Coordinated with team members to maintain a tidy and safe shopping environment.
- Kept shelves neat, clean and organised through visual merchandising. Packed and processed stock from fresh counters using wrapping machines.
- Assessed customer product budget and requirements through consultations.
- Processed and loaded deliveries and backstock onto store shelves.
- Built displays of items for special promotions and updated signs with correct pricing
Distribution Center Operative
University of Birmingham
Birmingham, West Midlands
09.2021 - 12.2021
- I worked as a distribution center operative where my job was to packing , picking scanning books ad related to university.
- Prepared detailed reports on distribution centre activities, highlighting achievements and areas for improvement.
Education
Master of Science - Entreprenuership and Innovation
Royal Holloway, University of London
Central London 09.2025 -
Bachelor of Business Administration - Business and Management
Royal Holloway, University of London
Egham 03.2025 - 08.2025
Bachelor of Science - Computer Science
University of Birmingham
Birmingham 09.2020 - 07.2024
Diploma of Higher Education - Make up Artistry and Hair Styling
JD Institute of Fashion Technology
Bengaluru, India 08.2020 - 11.2020
Diploma of Higher Education - Fashion Styling
JD Institute of Fashion Technology
Bengaluru, India 04.2019 - 08.2019
A-Levels - Maths, Physics and Chemistry
Narayana Junior College
India 07.2015 - 04.2017
GCSEs - Maths, Physics and Chemistry, Biology, Social, English, Hindi and Telugu
Narayana E-Techno School
India 07.2014 - 05.2015
Skills
- Respectful collaboration
- Customer Service
- Excellent Communication Skills
- Team Collaboration
- Time Management Skills
- Computer Literacy
- Telephone Manners
- Hard working
Affiliations
- Watching Investigative Movies,
- Studying History,
- and Following Geopolitics News
Languages
English
Fluent
Telugu
Native
Hindi
Elementary
Sanskrit
Intermediate
Timeline
Master of Science - Entreprenuership and Innovation
Royal Holloway, University of London
09.2025 -
Kitchen assistant
Omni Sweet Centre
08.2025 - 08.2025
Bachelor of Business Administration - Business and Management
Royal Holloway, University of London
03.2025 - 08.2025
Warehouse sorter
Polar Speed Distribution
12.2024 - 02.2025
Tarot Card Reader
Livelines Pvt Ltd
09.2024 - 07.2025
Warehouse operative
DHL Supply Chain - Selfridges
06.2022 - 10.2024
Parcel Sorter
Evri (Hermes)
11.2021 - 06.2022
Costa Coffe Shop Asssistant
University of Birmingham
09.2021 - 12.2021
Distribution Center Operative
University of Birmingham
09.2021 - 12.2021
Bachelor of Science - Computer Science
University of Birmingham
09.2020 - 07.2024
Diploma of Higher Education - Make up Artistry and Hair Styling
JD Institute of Fashion Technology
08.2020 - 11.2020
Diploma of Higher Education - Fashion Styling
JD Institute of Fashion Technology
04.2019 - 08.2019
A-Levels - Maths, Physics and Chemistry
Narayana Junior College
07.2015 - 04.2017
GCSEs - Maths, Physics and Chemistry, Biology, Social, English, Hindi and Telugu
Narayana E-Techno School
07.2014 - 05.2015
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