Rebecca Steadman
Derby,Derbyshire
Summary
Motivated professional demonstrating strengths in customer engagement and service delivery. Adapts to diverse roles within fast-paced environments, showcasing flexibility and a strong work ethic. Committed to contributing positively to team dynamics and organisational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
George's Tradition
Derby
12.2025 - 06.2026
- Stocked and rotated inventory to ensure product availability and freshness.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
- Processed cash and card payments efficiently during peak hours to minimise customer wait times.
- Maintained clean and organised work area, enhancing shopping experience and upholding safety standards.
- Processed customer transactions swiftly and accurately, maintaining confidentiality and adhering to data protection guidelines.
- Ensured compliance with health and safety regulations, protecting customers and staff from potential hazards.
- Assisted with product selections according to individual requirements and preferences.
Food and Beverage Server and Pot Washer
Local festivals
09.2024 - 05.2025
- Greeted and served customers promptly and courteously, enhancing overall dining experience.
- Provided efficient service to handle high-volume food and drink orders during peak times, ensuring customer satisfaction.
- Oversaw buffet counter service, presenting food attractively and regularly replenishing to maintain freshness and quality.
Education
GCSEs -
Chellaston Academy
Derby01-2026
Skills
- Customer service
- Complaint resolution
- Cash handling
- Inventory management
- Communication
- Health & safety
- Time management
- Polite and friendly
Hobbies and interests
- Army Cadets 2023-Present
Swiftly promoted to Sergeant, and frequently selected to represent Derbyshire on county, regional and national levels. Undertaken instructor courses to improve leadership and teamwork skills.
Certification
Emergency First Aid
First Aid at Work
Level 2 Food Safety
Level 2 Health and Safety
Bronze/Silver Duke of Edinburgh
Languages
English
Proficient
C2
French
Intermediate
B1
Timeline
Customer Service Assistant
George's Tradition
12.2025 - 06.2026
Food and Beverage Server and Pot Washer
Local festivals
09.2024 - 05.2025
GCSEs -
Chellaston Academy