Rebecca Johnson
Student
Birmingham
Summary
Compassionate and dedicated individual with strong communication and teamwork abilities. Experienced in providing care in healthcare settings, committed to patient well-being and support, and contributing positively to healthcare outcomes. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Front of house team member
Nandos
Birmingham
2024.05 - Current
- Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Sales assistant
B&M Home Store
Newry
2022.06 - 2022.10
- Informed customers regarding promos and warranty services to increase sales.
- Updated product labelling and pricing to reflect discounts and offers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Health care assistant
Iveagh House Care Home
Newry
2021.10 - 2022.05
- Worked closely with nurses to maintain high levels of communication.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Prepared healthy meals and delivered feeding support.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
Education
Bachelor of Science - Healthcare and Health Science
Open University
Milton Keynes, United Kingdom 2020.10 -
A-Levels -
ICCE
United Kingdom 2018.09 - 2020.08
Skills
Excellent communication
Hospitality management
Work well under pressure
Time management
Great team player
Certification
Adult Safeguarding
Timeline
Front of house team member
Nandos
2024.05 - Current
Sales assistant
B&M Home Store
2022.06 - 2022.10
Adult Safeguarding
2022-04
Human Rights
2022-04
Health care assistant
Iveagh House Care Home
2021.10 - 2022.05
Bachelor of Science - Healthcare and Health Science
Open University
2020.10 -
A-Levels -
ICCE
2018.09 - 2020.08