Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Rebecca Humphrey

Oakham,Rutland

Summary

Working in pharmacy has taught me how to work in a fast paced environment while conversing and aiding the public for their needs and concerns. I've worked in the main Boots Pharmacy and I'm currently apart of the the Care Homes department, which has taught me how to communicate appropriately with doctors and nurses so that our customers will receive their medication according to SOPs and in a timely fashion. I believe I can make people feel comfortable and listened to in stress related situations which I have experienced through caring for vulnerable patients on a daily basis. Dispensing medication in a high paced pharmacy such as Bretton Boots has improved my multitasking and calculation skills, which aids our team when we are needing to meet our deadlines and when urgent prescriptions come through. I have completed my health and social course which I use to my advantage when aiding our vulnerable patients and it has also taught me how to communicate effectively in a team and as a team leader. I have taken on the responsibility for handling the keys and locking up, for example the store and the publics homes throughout all of my careers making sure the areas are completed secure.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Pharmacy dispenser

Boots the Chemist
Peterborough, Cambridgeshire
09.2024 - Current
  • Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
  • Provided relevant health advice to customers, promoting healthy living awareness.
  • Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
  • Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
  • Processed prescriptions efficiently, ensuring all documentation was accurate and complete.
  • Supported patients by advising on dosage instructions and potential side effects of medications.
  • Handled sensitive data responsibly adhering to GDPR guidelines at all times.
  • Processed repeat prescription requests for large patient base.
  • Endorsed high-volume prescription forms.

Pharmacy dispenser

Boots the Chemist
Bourne, Lincolnshire
08.2023 - 08.2024
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Assisted in the training of junior staff members to enhance team performance.
  • Participated in regular audits resulting in thorough checks of processes and procedures.
  • Ensured smooth operations for efficient customer service by managing stock levels effectively.

Dog Services

Lincs Pet Patrol
Peterborough, PTE
07.2022 - 07.2023
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.

Waitress

lilies tearoom
Peterborough, Cambridgeshire
03.2021 - 06.2021
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
  • Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.

Education

NVQ Level 2 - Health and social

Stamford College
Stamford
09.2022 - 09.2023

GCSEs - Secondary School

The Deepings School
Peterborough
09.2017 - 06.2022

Skills

  • Highly responsible and reliable
  • Upbeat, outgoing and positive
  • Natural leader
  • Attentive listener
  • Confidential documentation and record-keeping
  • Strong communicator
  • Documentation abilities
  • Ethical decision-making
  • Safety awareness

Certification

DofE Bronze Award

- completed in September 2021

- challenging but rewarding, this experience allowed me to develop teamwork skills but leading and following my ream to convey our thoughts as effectively as possible.

First Aid certificate

Accomplishments

Spalding Police Cadets from the ages of 14 to 16, we were trained and educated on how to become part of the police force. Which included caring for our own uniform, marching, fitness tests, rules and regulations and how to handle the public as well as offenders.

Timeline

Pharmacy dispenser

Boots the Chemist
09.2024 - Current

Pharmacy dispenser

Boots the Chemist
08.2023 - 08.2024

NVQ Level 2 - Health and social

Stamford College
09.2022 - 09.2023

Dog Services

Lincs Pet Patrol
07.2022 - 07.2023

Waitress

lilies tearoom
03.2021 - 06.2021

GCSEs - Secondary School

The Deepings School
09.2017 - 06.2022
Rebecca Humphrey