Lachlan Hadden
Norwich,Norfolk
Summary
Reliable individual with expertise in multitasking, efficient time management and clear communication. Demonstrates effective problem-solving abilities and resourcefulness, maintaining composure under high pressure to deliver effective results. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Pharmacy dispenser
Boots
Norwich, Norfolk
11.2024 - 06.2026
- Handled sensitive data responsibly adhering to GDPR guidelines at all times.
- Dispensed both over-the-counter and prescription-only medicines.
- Provided bespoke service to patients, accurately meeting healthcare needs and promoting loyalty.
- Provided knowledgeable clinical advice to relieve and improve patients' everyday conditions.
- Dealt with challenging situations calmly to defuse potential conflicts.
Customer advisor
Boots
Norwich, Norfolk
07.2023 - 11.2024
- Provided exceptional customer service to ensure a positive shopping experience.
- Ensured smooth store operations by coordinating with the team effectively.
- Resolved customer complaints effectively and escalated unresolved issues within appropriate channels guaranteeing timely resolution.
- Maintained high-level product knowledge for accurate advice and recommendations.
- Built positive customer rapport through friendly, professional communication.
Cafe barista
The Olive Garden
Norwich, Norfolk
01.2022 - 07.2023
- Managed opening and closing procedures efficiently ensuring readiness for each trading day.
- Handled cash transactions accurately whilst ensuring speedy service during peak hours.
- Cultivated relationships with regulars, enhancing their experience and ensuring repeat business.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Followed prescribed recipes and preparation techniques for range of drinks and fresh food.
Education
GCSEs -
Jane Austen College
Norwich, Norfolk 09.2018 - 07.2023
A-Levels -
Sir Isaac Newton
Norwich, Norfolk 09.2023 - 07.2025
Skills
Efficient time management
Clear communication
Problem-solving
Reliable and punctual
Calm under pressure
Multitasking mastery
Customer rapport
Resourcefulness
Certification
Full and clean drivers license,
Enhanced DBS check,
NHS smart card affiliate,
Healthcare NVQ 2 and
Dispensing NVQ 2
Voluntary Work
I volunteer on a weekly basis, coaching at youths at local athletics club 'Norwich Road Runners'.
Timeline
Pharmacy dispenser
Boots
11.2024 - 06.2026
A-Levels -
Sir Isaac Newton
09.2023 - 07.2025
Customer advisor
Boots
07.2023 - 11.2024
Cafe barista
The Olive Garden
01.2022 - 07.2023
GCSEs -
Jane Austen College
09.2018 - 07.2023