Rashann John
London
Summary
Experienced professional with expertise in GDPR compliance, safeguarding children and adults, and employee relations. Demonstrates strong capabilities in conflict resolution, employee engagement, and consumer satisfaction, ensuring optimal workplace harmony and client-focused outcomes. Proficient in online advertising and office administration, contributing to streamlined operations and enhanced organisational efficiency. Committed to fostering a compliant, inclusive, and productive environment while driving continuous improvement.
Overview
5
5
years of professional experience
Work history
Obesity Care Coordinato r
Oviva
2025.10 - Current
- Promoted in recognition of strong performance.
- Coordinate patient journeys within NHS weight management services.
- - Assisted in the implementation of region-commissioned initiatives to streamline and guarantee patient funding streams.
- Collaborated with prescribers and dieticians to design and host educational webinars for patients embarking on medication programs.
Senior Patient Access Coordinator
Oviva
2025.05 - 2025.10
- Oversaw management of high-volume referrals and patient registration processes.
- Streamlined triage and allocation to optimise patient flow.
Served as primary contact for resolving patient inquiries and concerns. - Mentored junior staff through training sessions to elevate task proficiency.
Guaranteed adherence to GDPR standards, safeguarding patient data. - Cultivated positive relationships with multidisciplinary teams to improve patient care.
Health advisor
London Ambulance Service NHS Trust
2022.11 - 2025.04
- Offered mental health support, fostering overall wellbeing of patients.
- Improved overall patient health by providing personalised lifestyle advice.
- Conducted comprehensive health assessments for accurate diagnosis.
- Facilitated training programmes for junior health advisors, enhancing quality of service provision.
Office Administrator
Qlympus Academic and Training Services Ltd
2021.11 - 2022.05
- Maintained accurate office records through effective file management.
- Supported team members by assisting with complex problem-solving tasks.
- Handled office correspondence including emails, phone calls, and mail in a timely manner.
- Contributed to the creation of new and updated policies.
- Produced comprehensive quality reports, presentations, and spreadsheets.
- Responded to department emails within designated timeframes to achieve communication targets.
- Guided junior administrative team members in procedures and best practices.
- Applied specialised knowledge of organisational activities to enhance operations.
Education
Bachelor in Business Administration - Business Mangement with Entreprenurship
Kingston College
Kingston upon Thames 09/2017 - /2020
Master of Business Administration - International Business Management with Entrepreneurship
Kingston University
Kingston upon Thames 09/2020 - /2021
Skills
- GDPR Compliance
- Safeguarding Children & Adults
- Employee Relations
- Conflict Resolution
- Employee Engagement
- Consumer Satisfaction
- Online Advertising
- Office Administration
Timeline
Obesity Care Coordinato r
Oviva
2025.10 - Current
Senior Patient Access Coordinator
Oviva
2025.05 - 2025.10
Health advisor
London Ambulance Service NHS Trust
2022.11 - 2025.04
Office Administrator
Qlympus Academic and Training Services Ltd
2021.11 - 2022.05
Bachelor in Business Administration - Business Mangement with Entreprenurship
Kingston College
09/2017 - /2020
Master of Business Administration - International Business Management with Entrepreneurship
Kingston University
09/2020 - /2021