Ramona Camelo
Oxford
Summary
Experienced NHS Recruitment and HR professional with over 8 years of progressive experience within Oxford Health NHS Foundation Trust, specialising in recruitment compliance, onboarding, workforce administration, and Learning & Development support. Currently working as a Resourcing Compliance Team Leader, leading end-to-end recruitment processes and ensuring full compliance with NHS Employment Check Standards, employment legislation, and Trust policies. Skilled in managing high-volume recruitment activity, coaching hiring managers, leading teams, improving recruitment processes, and delivering KPI-driven results.
Alongside extensive recruitment experience, possesses strong Learning & Development and apprenticeship administration expertise, supporting the delivery and coordination of apprenticeship programmes across the Trust. Experienced in learner onboarding, qualification and compliance checks, apprenticeship systems administration, Functional Skills coordination, EPA scheduling, ILR reporting, and supporting learners, managers, and training providers throughout the apprenticeship journey.
Highly proficient in TRAC e-recruitment systems, pre-employment checks, onboarding coordination, stakeholder engagement, and data management. Recognised for building strong working relationships, delivering excellent candidate and learner experiences, and contributing to continuous service improvement across HR and Learning & Development functions. A highly organised, adaptable, and proactive professional committed to equality, professionalism, and high-quality people services within fast-paced NHS environments.
Overview
10
10
years of professional experience
Work History
Resourcing Compliance Team Leader (HR, Recruitment) – Band 5
Oxford Health NHS Foundation Trust
01.2025 - Current
- Lead and support the end-to-end recruitment and onboarding process, ensuring full compliance with NHS Employment Check Standards, Trust policies, and employment legislation.
- Manage, coach, and support hiring managers across departments on recruitment procedures, use of the TRAC e-recruitment system, and best practice selection methods.
- Oversee and monitor pre-employment checks, including ID, Right to Work, DBS, and references, ensuring accuracy and completion within agreed KPI timeframes.
- Act as a key point of contact for complex recruitment queries, providing expert advice and guidance to hiring managers and candidates.
- Coordinate onboarding activities, including system access, induction scheduling, and orientation, to ensure a positive new starter experience.
- Train, motivate, and support recruitment team members, allocating workloads, setting objectives, and monitoring performance against KPIs.
- Championed fair, transparent, and inclusive recruitment culture aligned with Trust values and equality & diversity principles, promoting diversity in hiring.
- Attend interviews, assessment centres, and recruitment events, representing the Trust professionally and enhancing employer branding.
- Collaborate with HR colleagues and internal stakeholders to resolve process issues, support workforce planning, and drive service improvements.
- Analysed and reported on recruitment metrics to identify trends and maintain service delivery standards across the Trust.
- Ensure high-quality data management and audit readiness by maintaining accurate and secure record-keeping within TRAC and HR systems.
- Contribute to continuous improvement initiatives and HR-related projects/systems. maintaining up-to-date knowledge of NHS recruitment developments and employment law.
Resourcing Officer (HR, Recruitment) – Band 4
Oxford Health NHS Foundation Trust
03.2022 - 12.2024
- Provided coaching and guidance to recruiting managers on the full recruitment lifecycle and effective use of the TRAC system.
- Ensured all vacancies were fully and accurately populated on TRAC prior to advertisement across appropriate platforms, including TRAC Jobs and NHS Jobs.
- Conducted accurate pre-employment checks in line with NHS Employment Check Standards, including ID, Right to Work, DBS, and reference checks.
- Prepared and issued conditional offer letters via TRAC and added candidates to cohort systems in line with 1-day KPI targets.
- Contacted candidates to explain the pre-employment checking process, confirm reference requirements, and maintain engagement throughout onboarding.
- Maintained regular communication with candidates and hiring managers to minimise delays in recruitment processes and ensure transparency.
- Passed completed candidate files to Recruitment Advisors for quality checks and coordinated agreed start dates once checks were complete.
- Collaborated with recruiting managers to resolve recruitment issues, strengthen relationships, and align support with service needs.
- Ensured all interactions reflected Trust values and behaviors, constructively challenging inappropriate behaviors.
- Assisted team during peak periods by managing workload and covering for staff absence.
- Supported recruitment events and careers fairs.
Student Admissions Administrator (Learning & Development) – Band 4
Oxford Health NHS Foundation Trust
11.2018 - 03.2022
- Advertised and supported recruitment to Apprenticeship programmes across the Trust.
- Conducted identity and qualification checks in support of programme recruitment.
- Set up learners on OneFile and provided technical support (system used for the apprentices to build their portfolio of evidence; to keep track of the time they spend on the programme and place to communicate with their Tutor).
- Used BKSB (Basic and Key Skills Builder) system to register learners to take maths and English assessments who do not have existing level 2 maths and English qualification as this is a requirement for their apprenticeship programme.
- Scheduled EPA (End Point Assessments) for apprentices on City & Guilds.
- Used Government systems like ILR (Individualised Learner Record) and LMS platforms to produce reports & FIS (Funding Information System) to validate ILR data before submission to the GOV site.
- Used Pearson Edexcel and City & Guilds to register Functional Skills learners and book Functional Skills exams.
- Supported exam invigilation processes and registered/claimed certificates for Apprenticeship and Functional skills programmes from Pearson and City & Guilds.
- Processed NARIC / ENIC checks for overseas qualifications.
- Delivered efficient reception service for visitors and delegates at Learning & Development Centre, enhancing visitor experience.
- Provided administrative support to L&D team, maintaining effective systems and processes for streamlined operations.
- Liaised with training providers and facilitators regarding venues, scheduling, equipment, refreshments, marketing, and bookings.
- Responded to confidential and sensitive enquiries via email, telephone, and written correspondence with initiative and professionalism.
- Supported learners during eLearning workshops and online facilitation, contributing to improved learning outcomes.
- Organised Trust and Healthcare Inductions for Nursing Associate Trainees and ensured mandatory and clinical training compliance.
- Trained managers, administrators, facilitators, and learners on L&D systems and processes.
- Managed weekly admin task rotas and ensured completion of centre operational tasks.
- Ordered consumables via eProcurement and processed invoices using SharePoint and eProc systems.
Learning & Development Administrator – Band 3
Oxford Health NHS Foundation Trust
11.2017 - 11.2018
- Assisted Learning & Development team in organising and administering staff training, contributing to effective staff development.
- Delivered administrative and secretarial support to the team, ensuring seamless operations and communication.
- Provided reception support, ensuring a welcoming environment.
- Ordered, maintained, and distributed equipment and supplies.
- Delivered reception support when required, ensuring a welcoming environment.
- Responded to telephone and email enquiries in line with Trust procedures and protocols.
Admin Apprentice – Children’s Integrated Therapies – Band 2
Oxford Health NHS Foundation Trust
09.2016 - 11.2017
- Processed patient referrals and arranged appointments, ensuring timely access to services.
- Updated and maintained patient records on Care Notes, contributing to accurate patient information management.
- Communicated professionally and sensitively with staff, managers, patients, and families.
- Responded to face-to-face and telephone queries, escalating appropriately.
- Supported administrative workloads across teams and assisted at patient events, facilitating smooth operations and positive experiences for attendees.
- Undertook data input, extraction, filing, typing, and general administrative duties.
- Followed Trust policies, procedures, and confidentiality requirements at all times.
Education
Level 3 NVQ - Business Admin
Oxford Health NHS Trust
01-2018
L2 - Functional Skills - English
Oxford, U.K01-2018
L2 - Functional Skills - Maths
Oxford, U.K01-2018
Level 2 Diploma - Business Admin
Oxford Health NHS Trust
01-2017
Level 2-Executive Office Skills -
Study House
01-2016
Skills
- NHS recruitment
- NHS compliance standards
- TRAC & ESR systems expertise
- Recruitment metrics
- Pre-employment checks
- Apprenticeship administration
- Onboarding management
- Project management
- Deadline management
- Attention to detail
- Prioritisation
- Stakeholder engagement
- Employment law awareness
- Excellent communication
- Interpersonal skills
- Candidate engagement
- Quality Assurance
- Time-management
- Communication skills
Timeline
Resourcing Compliance Team Leader (HR, Recruitment) – Band 5
Oxford Health NHS Foundation Trust
01.2025 - Current
Resourcing Officer (HR, Recruitment) – Band 4
Oxford Health NHS Foundation Trust
03.2022 - 12.2024
Student Admissions Administrator (Learning & Development) – Band 4
Oxford Health NHS Foundation Trust
11.2018 - 03.2022
Learning & Development Administrator – Band 3
Oxford Health NHS Foundation Trust
11.2017 - 11.2018
Admin Apprentice – Children’s Integrated Therapies – Band 2
Oxford Health NHS Foundation Trust
09.2016 - 11.2017
Level 3 NVQ - Business Admin
Oxford Health NHS Trust
L2 - Functional Skills - English
L2 - Functional Skills - Maths
Level 2 Diploma - Business Admin
Oxford Health NHS Trust
Level 2-Executive Office Skills -
Study House