Suhada Yasmin
London
Summary
Experienced Recruitment and Workforce Planning Specialist with over seven years' experience delivering recruitment solutions across healthcare, medical, social care, SEND and complex needs sectors. Having progressed from recruitment administration and compliance into specialist recruitment, account management and workforce delivery roles, I have developed a comprehensive understanding of the recruitment lifecycle, workforce planning and stakeholder management within highly regulated and candidate-short markets. My experience spans NHS and private healthcare recruitment, international medical recruitment, workforce management, specialist complex care and SEND recruitment. Throughout my career I have successfully partnered with NHS Trusts, healthcare providers, local authorities, case managers, multidisciplinary professionals, private clients and senior stakeholders to deliver tailored staffing solutions that support service delivery and positive outcomes for vulnerable individuals. Most recently, I have specialised in recruiting professionals who support children and adults with autism, learning disabilities, neurological conditions, acquired brain injuries, physical disabilities and additional needs. This has enabled me to develop extensive expertise in SEND, SEN and complex-needs recruitment, alongside a strong understanding of safeguarding, compliance and specialist workforce requirements. I am highly experienced in 360 recruitment, account management, business development, talent pipelining, stakeholder engagement and workforce planning. Recognised for building long-term relationships and delivering exceptional candidate and client experiences, I combine a consultative approach with commercial awareness to provide effective recruitment solutions across challenging and specialist markets.
Overview
9
9
years of professional experience
Work History
SPECIALIST SEND RECRUITER
Snap Care Ltd
10.2024 - Current
- Recruit for specialist and difficult-to-fill positions supporting children and adults with autism, learning disabilities, neurological conditions, acquired brain injuries, physical disabilities and additional needs.
- Managed complete 360 recruitment lifecycle for SEND, SEN and complex care vacancies, ensuring alignment with client needs.
- Utilise proactive sourcing, networking and headhunting techniques to identify and engage high-calibre candidates within highly competitive markets.
- Develop specialist talent pipelines to support current and future recruitment requirements.
- Conduct competency-based interviews and detailed suitability assessments.
- Manage vacancy advertising, candidate engagement, interview coordination, offer negotiation and onboarding activities.
- Deliver tailored workforce planning and staffing solutions to support specialist care packages and ongoing service delivery.
- Built and maintained trusted relationships with private families, local authorities and multidisciplinary professionals to facilitate effective recruitment processes.
- Advise stakeholders on recruitment strategies, workforce availability and market conditions.
- Successfully manage multiple specialist vacancies whilst maintaining excellent service levels and achieving recruitment targets.
- Ensured compliance with safeguarding requirements, DBS checks, employment references and Right to Work regulations to uphold service quality.
- Provide ongoing support and aftercare to both clients and candidates to ensure successful long-term outcomes.
- Snap Care specialises in recruiting highly skilled carers, support workers and specialist professionals for children and adults with disabilities, additional needs and complex care requirements.
ACCOUNT DELIVERY MANAGER
Retinue Solutions Ltd
11.2022 - 10.2024
- Managed recruitment delivery across key healthcare and public sector accounts, ensuring successful fulfilment of workforce requirements.
- Delivered tailored workforce solutions aligned to client demand and operational requirements.
- Acted as a trusted recruitment partner, advising clients on workforce challenges, staffing requirements and recruitment solutions.
- Cultivated stakeholder relationships through regular engagement, workforce reviews, and strategic planning discussions, enhancing collaboration and alignment with client needs.
- Analysed recruitment and workforce performance data to improve fulfilment rates and account performance.
- Worked collaboratively with recruitment teams to ensure vacancies were filled efficiently and within agreed service levels.
- Identified and pursued opportunities for account growth and service expansion, contributing to increased revenue streams.
- Managed stakeholder expectations and delivered regular recruitment performance updates.
- Consistently achieved service delivery KPIs and performance targets.
- Delivered exceptional customer service across multiple accounts, ensuring client satisfaction and loyalty.
- Retinue Solutions provides workforce management and recruitment solutions across healthcare, social care and public sector organisations.
RECRUITMENT SPECIALIST – RADIOLOGY & DIAGNOSTIC SERVICES
BDI Resourcing Ltd
03.2022 - 10.2022
- Managed the full recruitment lifecycle for international healthcare professionals.
- Sourced candidates through networking, referrals, LinkedIn and direct headhunting techniques.
- Conducted interviews and candidate assessments to evaluate suitability.
- Managed offer negotiations and placement processes.
- Cultivated strategic relationships with NHS Trusts, hiring managers and healthcare stakeholders to enhance recruitment partnerships.
- Attended client meetings to strengthen relationships and identify future workforce requirements.
- Executed business development initiatives to secure new vacancies and expand existing account portfolios.
- Contributed to employer branding and social media efforts to attract top talent and enhance organisational visibility.
- Consistently achieved KPIs whilst delivering an exceptional client and candidate experience.
COMPLIANCE & RELOCATION SUPPORT EXECUTIVE
BDI Resourcing Ltd
11.2020 - 03.2022
- Managed onboarding and compliance processes for international healthcare professionals to ensure smooth integration into the UK healthcare system.
- Coordinated DBS checks, Occupational Health clearances, employment references and Right to Work documentation, facilitating timely candidate placements.
- Supported candidates through GMC registration, EPIC verification and UK visa application processes.
- Organised accommodation, relocation logistics and settlement support for candidates and their families.
- Conducted introductory meetings to clarify recruitment, compliance and relocation processes for candidates, enhancing their understanding and readiness.
- Worked closely with NHS Trusts, recruitment consultants and overseas healthcare professionals.
- Delivered a high-quality candidate experience throughout the recruitment and relocation journey.
- Managed invoicing and payment processes.
SALES ADMINISTRATOR
Pathology Group Ltd (Independent Clinical Services)
12.2018 - 11.2020
- Managed client enquiries, prepared quotations, and organised recruitment documentation to facilitate hiring processes.
- Supported sales consultants in generating new business opportunities through effective client engagement and relationship management.
- Maintained strong relationships with healthcare professionals and clients.
- Collaborated with recruitment, finance, and compliance teams to ensure smooth operations.
- Produced sales reports and analysed recruitment data to identify trends and inform strategic decisions.
- Processed invoices, commission payments and revenue reporting through IQX CRM.
- Handled timesheet management and compliance documentation for adherence to regulations.
- Coordinated candidate bookings, accommodation and travel arrangements.
- Resourced and headhunted healthcare professionals for specialist vacancies.
- Supported consultants with recruitment administration across specialist healthcare vacancies.
DIGITAL MARKETING INTERN
Sainsbury’s Magazine
05.2017 - 09.2017
- Updated website content and social media platforms to enhance audience engagement.
- Conducted competitor analysis and market research.
- Contributed to marketing campaigns and brand communications by coordinating team efforts and resources.
- Assisted with campaign planning and project coordination.
- Assisted public relations team with event planning and media outreach. and promotional activities.
Education
BSc - Politics & Global Economics
Politics & Global Economics
01-2019
A LEVELS - Politics, Sociology, English Literature, Classical Civilisation
GCSEs - English, History, Expressive Arts, Mathematics, Science, Additional Science, Economics, Business Studies, Drama, French
Skills
- SEND & SEN Recruitment
- Complex Care Recruitment
- NHS Recruitment
- Specialist Education Staffing
- Alternative Provision Recruitment
- Workforce Planning & Staffing Solutions
- Talent Pipelining
- Candidate Sourcing & Headhunting
- Recruitment Strategy
- Vacancy Management
- Candidate Assessment & Interviewing
- Offer Management & Negotiation
- Compliance & Safeguarding
- DBS & Right to Work Checks
- Workforce Analysis & Planning
- Local Authority Partnerships
- Account Management
- Client Relationship Management
- Stakeholder Engagement
- Business Development
- KPI & Target Achievement
- CRM & ATS Systems
Custom
Full 360 Recruitment Experience, Extensive Experience Working Within NHS, Healthcare, SEND and Complex Care Markets, Experienced in Stakeholder Engagement and Workforce Planning, Strong Knowledge of Compliance, Safeguarding and DBS Processes, Proficient in ATS, CRM and Recruitment Technologies, Eligible to Work in the United Kingdom
Timeline
SPECIALIST SEND RECRUITER
Snap Care Ltd
10.2024 - Current
ACCOUNT DELIVERY MANAGER
Retinue Solutions Ltd
11.2022 - 10.2024
RECRUITMENT SPECIALIST – RADIOLOGY & DIAGNOSTIC SERVICES
BDI Resourcing Ltd
03.2022 - 10.2022
COMPLIANCE & RELOCATION SUPPORT EXECUTIVE
BDI Resourcing Ltd
11.2020 - 03.2022
SALES ADMINISTRATOR
Pathology Group Ltd (Independent Clinical Services)
12.2018 - 11.2020
DIGITAL MARKETING INTERN
Sainsbury’s Magazine
05.2017 - 09.2017
BSc - Politics & Global Economics
Politics & Global Economics