Raj Sidhanthapu

Currently serving as a Scrum Master & Delivery Lead at Deloitte, overseeing digital transformation projects within the SAP+ Operate (managed services) domain. Leveraging my Certified Scrum Master expertise, I drive Agile adoption, coordinate cross-functional teams, and uphold the highest standards of quality to ensure exceptional client satisfaction.

• Led and facilitated a series of service improvement workshops, driving a measurable 10% boost in team efficiency and significantly enhancing alignment with Agile principles.
• Served as the primary liaison bridging technical teams, clients, and senior leadership to ensure seamless communication and operational efficiency in daily activities.
• Actively promoted Agile methodologies across teams, serving as a catalyst for continuous improvement. Facilitated key Agile ceremonies—including sprint planning, daily stand-ups, retrospectives, and reviews—to drive transparency, velocity, and team alignment.
• Led continuous improvement initiatives targeted at enhancing overall service levels and delivery performance within the Program Delivery Manager function. Applied data-driven insights and stakeholder feedback to optimize project governance, reduce delivery bottlenecks, and improve customer satisfaction across all managed projects
• Partnered with the DevOps team to ensure environmental stability and consistency throughout the testing lifecycle. Played a key role in minimizing environment-related defects by standardizing configurations, automating environment refreshes, and streamlining deployment pipelines to maintain test integrity.
• Successfully managed Azure servers and developed strong technical expertise in monitoring infrastructure across the broader Azure environment. Implemented performance tracking, resource utilization analysis, and health checks to ensure optimal cloud operations. Collaborated with IT teams to maintain high availability, scalability, and secure infrastructure.
• Collaborated with the development team to design and implement comprehensive monitoring and alerting systems across the project using tools such as Dynatrace and Loggly.
• Demonstrated hands-on experience working with the Pricing Engine and MuleSoft integrations, including end-to-end involvement in establishing root cause analysis (RCA) for complex technical issues.
• Possess hands-on experience with TeamCity for orchestrating software releases and deployment pipelines, ensuring reliable build automation and streamlined release cycles. Effectively utilized Bitbucket for managing code changes, version control, and branch strategy—enabling traceability, peer reviews, and collaborative development across multiple teams.

Served as the Test and Delivery Lead at iPSL, overseeing the end-to-end testing and successful delivery of projects related to the Cheque Clearing Process. Applied deep expertise in test management, quality assurance, and delivery coordination to ensure timely execution, risk mitigation, and stakeholder satisfaction. Led cross-functional teams in managing test cycles, defect triage, and release readiness while aligning delivery milestones with business objectives

Highlights of my role include:

• Led and managed over 3 testing and delivery teams of critical projects, ensuring strict adherence to defined timelines, budget constraints, and quality benchmarks. Oversaw test strategy creation, execution, and defect management, while coordinating delivery milestones to achieve business objectives and maintain stakeholder confidence.
• Collaborated with cross-functional teams to clearly define project objectives, develop comprehensive project plans, and strategically allocate resources to align with delivery goals. Fostered alignment between technical, operational, and business stakeholders to ensure milestone clarity, efficient task ownership, and proactive risk management throughout the project lifecycle.
• Utilized Postman to manage release-related activities, ensuring efficient and secure data migration between environments. Designed and executed REST API collections for automated workflows, validations, and payload handling. Enabled reliable transition across development, test, staging, and production environments while minimizing deployment risks and manual errors.
• Reviewed and built test data sets by leveraging IDOCs from multiple sources, ensuring alignment with specific client requirements. Utilized data tools to extract, transform, and load (ETL) relevant information, enabling realistic and comprehensive test scenarios. This facilitated reliable integration testing, improved defect detection, and ensured data integrity across environments.

• Enhanced overall software functionality by proactively identifying and resolving complex technical issues across critical modules and environments. Leveraged in-depth system analysis, collaborative debugging, and performance optimization techniques to uncover root causes and deliver scalable solutions.
• Developed detailed test plans encompassing defined scope, measurable objectives, realistic timelines, and precise resource allocation.
• Monitored test progress across ongoing project phases by capturing and analyzing key quality metrics such as test coverage, defect density, and execution rates.

• Managed comprehensive reporting workflows where reports were generated in Flex, executed using Cognos, and systematically validated against the database to ensure accuracy and alignment with business logic.
• Managed corresponding task updates in Rational Team Concert (RTC), maintaining traceability and workflow consistency across delivery teams. Simultaneously synchronized progress in Quality Center (QC) to reflect testing outcomes, support audit readiness, and strengthen cross-platform alignment between development and QA processes.
• Tracked and addressed User Acceptance Testing (UAT) feedback and production issues with a structured prioritization approach, ensuring timely resolution of high-impact items and seamless user experience.