Anish Trikala

• Assisted in portfolio delivery leadership for Dell Technologies' strategic accounts.
• Supported delivery oversight across 11 UK-based tier 1 financial services accounts.
• Facilitated communication between project managers and architects' senior escalation point.
• Contributed to quarterly delivery commitments and customer satisfaction initiatives.
• Engaged in risk management and scope assurance activities.
• Coordinated cross-functional teams at portfolio scale as primary delivery interface for customers.
• Aided project delivery by adopting agile methodologies.
• Optimised resource allocation and scheduling to control costs and timelines.
• Supported implementation of risk management strategies for programme success.

• Leading all NWG custom deliverables exceeding $25m in services revenue.
• Chaired fortnightly ESG (executive steering groups) with Head of Networks and Cloud and presented on quarterly account QBRs (Quarterly Business Revenues).
• Responsible for Revenue, Cost & Margin to be delivered as per booked or better.
• Contributed to strategic planning and alignment with organisational objectives.
• Monitored budgeting across programmes to reduced operating costs by 20% to deliver increased margin through resource optimization.
• Promoted agility and resilience among team members in changing environments.
• Synchronised programme activities, achieved desired objectives within given timeline.

Supported strategic programme for transition of 20,000 servers to converged infrastructure.

• Assisted in increasing server virtualisation from 33% to 70%, aiding in reduction of data centre footprint and operational costs.
• Aided in provisioning infrastructure to support workloads and establish private hybrid cloud for in-house services.

• Assisted with management of end-user computing services in corporate HQ environments.
• Supported monthly executive steering boards with CTO, operations finance business leaders, and strategic suppliers.
• Facilitated multi-supplier delivery through Capgemini, Fujitsu, and TCS, ensuring service performance and stakeholder engagement.

• Supported delivery of professional services across IT operations and BPO engagements.
• Assisted sales teams in bid pursuits and mobilisation for network and telecoms programmes.
• Maintained relationships with senior clients in public sector and enterprise accounts.
• Coordinated efforts of project and PMO professionals to achieve delivery milestones.
• Facilitated operational changes across multi-site data centre estates through effective leadership.

• Assisted in leading national technology rationalisation programme.
• Supported service desk outsourcing and active directory migration.
• Contributed to end-user refresh initiatives ensuring smooth processes.

• Managed portfolio of infrastructure programmes,
• Supported delivery of outsourcing, insourcing, and service transition initiatives to maintain business continuity and facilitate operational change.
• Contributed to building foundations in large-scale delivery, stakeholder management, and service transformation.
• Reduced operating costs year or year by 10% whilst increasing overall headcount through increased Revenue.