Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Ndalinoshisho Nanghonga

Salford, Manchester,United Kingdom

Summary

Driven and motivated individual, with great interpersonal skills and client relationship management. Possesses strong communication and problem-solving abilities, and works well under pressure. Secures team success through hard work, attention to detail and excellent organisation.

Overview

14
14
years of professional experience
12
12
years of post-secondary education

Work History

Community outreach (volunteer)

Healthwatch Salford
Salford, Manchester
06.2024 - Current
  • Carrying out necessary duties accurately and efficiently.
  • Successfully completing tasks within stipulated deadlines.
  • Onboarding participation
  • Adult Social Care Website Review
  • Place Assessment of Local Hospital


Financial advisor

Old Mutual
Ondangwa, Namibia
07.2014 - 08.2016
  • Tailored insurance policies to match clients' unique needs.
  • Provided specific needs such as budgeting for education and retirement plans through various types of investments.
  • Guided clients through complex mortgage applications, simplified process.
  • Utilised advanced forecasting models to predict market behaviour.
  • Managed a diverse portfolio of investments, maximised returns.
  • Renewed contracts promptly to maintain high-value client bases.

Administrator/PA

Gracy & Sons Investment cc
Windhoek, Namibia
04.2012 - 05.2014
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Streamlined office operations by implementing efficient administrative procedures.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Drove company mission and values, representing organisation at meetings and industry events.

Polling officer

Electoral Commission of Namibia
Ohangwena
11.2010 - 11.2010
  • Demonstrated strong knowledge of electoral regulations by strictly adhering to protocols.
  • Guided first-time voters with patience and clarity, fostering informed participation.
  • Maintained confidentiality with handling sensitive voter information.
  • Worked collaboratively with fellow poll officers for seamless operation on election day.
  • Checked identity proofs rigorously before issuing ballot papers to prevent fraudulent activities.

Education

MBBS - General Medicine

St Petersburg State Pediatric Medical University
Russia
08.2017 - 06.2023

Bachelor of Business Administration - Business Administration

Polytechnic of Namibia
Windhoek, Namibia
02.2010 - 12.2014

Certificate in Office Management and Technology - Office Management and Technology

Polytechnic of Namibia
Windhoek, Namibia
02.2009 - 12.2010

Skills

  • Sound administrative skills
  • Interpersonal communication
  • Strategic planning
  • Relationship Management
  • Financial planning
  • Critical evaluation
  • Stress tolerance
  • Good command of Microsoft Office tools

Timeline

Community outreach (volunteer)

Healthwatch Salford
06.2024 - Current

MBBS - General Medicine

St Petersburg State Pediatric Medical University
08.2017 - 06.2023

Financial advisor

Old Mutual
07.2014 - 08.2016

Administrator/PA

Gracy & Sons Investment cc
04.2012 - 05.2014

Polling officer

Electoral Commission of Namibia
11.2010 - 11.2010

Bachelor of Business Administration - Business Administration

Polytechnic of Namibia
02.2010 - 12.2014

Certificate in Office Management and Technology - Office Management and Technology

Polytechnic of Namibia
02.2009 - 12.2010
Rachel Ndalinoshisho Nanghonga