Andrea Hollies
Manchester,United Kingdom
Summary
Assessor and Internal Quality Assurance specialist in Residential Childcare qualifications with over 20 years in vocational education and training. Demonstrated success in assessing quality and enhancing educational standards. Expertise in improving learner outcomes and organizational performance. Strong communication skills and effective problem-solving abilities.
Overview
30
30
years of professional experience
2011
2011
years of post-secondary education
Work history
Senior IQA/Assessor
Cambian Group
Manchester
2006.05 - 2025.07
- Conducted assessments and quality assurance for Level 3 and Level 5 Residential Childcare qualifications.
- Performed quality assurance for Level 2 Health and Social Care Core - Children & Young Peoples Pathway (Wales) and Level 3 Award in Education & Training.
- Trained and mentored assessors and IQAs to uphold assessment standards.
- Co-led standardisation meetings for assessors and IQAs to ensure consistency.
- Completed annual observations of assessor practice for quality improvement.
- Delivered qualifications occasionally through workshops to enhance learning outcomes.
- Liaised with managers to address qualification needs and overcome barriers.
Registered manager
Advanced Childcare Ltd
Manchester
2004.01 - 2006.05
- Managed care operations for two children's homes, ensuring safety and support for young people.
- Liaised with Ofsted to achieve positive inspection outcomes.
- Supervised and trained 10 staff members to enhance care quality.
RSW/Deputy Manager
Advanced Childcare
Manchester
1999.03 - 2003.12
- Cared for children and young people in 13-bed home from 1999 to 2001.
- Supervised over 15 staff members after promotion to Deputy Manager.
- Conducted staff supervisions to enhance performance and compliance.
- Attended Looked After Children meetings to advocate for young people's needs.
- Collaborated with external agencies to safeguard young people's welfare and promote positive outcomes.
Data Input Operator
Writers Bureau
Manchester
1995.08 - 1999.03
- Enrolled students worldwide in home learning courses.
- Distributed home learning materials globally to enhance accessibility.
- Managed telephone and postal inquiries.
- Assisted management with advertisements
Support worker
Calderstones NHS trust
Manchester
1998.08 - 1998.12
- Took 4 month break from 'Writers Bureau' role
- Cared for adults with autism and severe learning disabilities in supported housing.
- Contributed to care planning and executed risk assessments.
- Accompanied clients during leisure activities to enhance engagement.
- Provided personal care to ensure individual needs were met.
Education
BTEC Level 3 - Preparing to Teach in the Lifelong Learning Sector
Cambian Group
Manchester 2001.04 - 2014.09
NVQ Level 4 - Certificate in Conducting Internal Quality Assurance of the Assessment Process
Cheadle & Marple College
Stockport 2007.10 - 2008.04
NVQ Level 3 - Assess Candidate Performance D32/D33
Cheadle & Marple College
Stockport 2002.10 - 2003.08
NVQ Level 4 - Care
Cheadle & Marple College
Stockport 2003.03 - 2004.05
Bachelor of Arts - Social Studies & Public Administration
Sheffield Hallam University
Sheffield 1991.09 - 1995.05
A-Levels - Sociology, British Government & Politics
Xaverian College
Manchester 1988.09 - 1991.05
GCSEs - English Lit, English LANG, French, Maths, History
Chorlton Convent High School
ManchesterSkills
Training/Skills
- PACE therapy, Feb 2024
- PREVENT, E-learning 2021
- Designated Safeguarding Lead course, Sept 2019
- Rambutan- Designing & Delivering effective training, August 2018
- Oaktree Therapy- Child Development & Attachment, July 2011
- Manchester Met University- Practice Educator Course (mentor and support 2nd year Social work students on placement in Children's homes), Dec 2010
- Professional Trainer Certificate , Sept 2008
References
References available upon request.
Timeline
NVQ Level 4 - Certificate in Conducting Internal Quality Assurance of the Assessment Process
Cheadle & Marple College
2007.10 - 2008.04
Senior IQA/Assessor
Cambian Group
2006.05 - 2025.07
Registered manager
Advanced Childcare Ltd
2004.01 - 2006.05
NVQ Level 4 - Care
Cheadle & Marple College
2003.03 - 2004.05
NVQ Level 3 - Assess Candidate Performance D32/D33
Cheadle & Marple College
2002.10 - 2003.08
BTEC Level 3 - Preparing to Teach in the Lifelong Learning Sector
Cambian Group
2001.04 - 2014.09
RSW/Deputy Manager
Advanced Childcare
1999.03 - 2003.12
Support worker
Calderstones NHS trust
1998.08 - 1998.12
Data Input Operator
Writers Bureau
1995.08 - 1999.03
Bachelor of Arts - Social Studies & Public Administration
Sheffield Hallam University
1991.09 - 1995.05
A-Levels - Sociology, British Government & Politics
Xaverian College
1988.09 - 1991.05
GCSEs - English Lit, English LANG, French, Maths, History
Chorlton Convent High School