Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Andrea Hollies

Manchester,United Kingdom

Summary

Assessor and Internal Quality Assurance specialist in Residential Childcare qualifications with over 20 years in vocational education and training. Demonstrated success in assessing quality and enhancing educational standards. Expertise in improving learner outcomes and organizational performance. Strong communication skills and effective problem-solving abilities.

Overview

30
30
years of professional experience
2011
2011
years of post-secondary education

Work history

Senior IQA/Assessor

Cambian Group
Manchester
05.2006 - 07.2025
  • Conducted assessments and quality assurance for Level 3 and Level 5 Residential Childcare qualifications.
  • Performed quality assurance for Level 2 Health and Social Care Core - Children & Young Peoples Pathway (Wales) and Level 3 Award in Education & Training.
  • Trained and mentored assessors and IQAs to uphold assessment standards.
  • Co-led standardisation meetings for assessors and IQAs to ensure consistency.
  • Completed annual observations of assessor practice for quality improvement.
  • Delivered qualifications occasionally through workshops to enhance learning outcomes.
  • Liaised with managers to address qualification needs and overcome barriers.

Registered manager

Advanced Childcare Ltd
Manchester
01.2004 - 05.2006
  • Managed care operations for two children's homes, ensuring safety and support for young people.
  • Liaised with Ofsted to achieve positive inspection outcomes.
  • Supervised and trained 10 staff members to enhance care quality.

RSW/Deputy Manager

Advanced Childcare
Manchester
03.1999 - 12.2003
  • Cared for children and young people in 13-bed home from 1999 to 2001.
  • Supervised over 15 staff members after promotion to Deputy Manager.
  • Conducted staff supervisions to enhance performance and compliance.
  • Attended Looked After Children meetings to advocate for young people's needs.
  • Collaborated with external agencies to safeguard young people's welfare and promote positive outcomes.

Data Input Operator

Writers Bureau
Manchester
08.1995 - 03.1999
  • Enrolled students worldwide in home learning courses.
  • Distributed home learning materials globally to enhance accessibility.
  • Managed telephone and postal inquiries.
  • Assisted management with advertisements

Support worker

Calderstones NHS trust
Manchester
08.1998 - 12.1998
  • Took 4 month break from 'Writers Bureau' role
  • Cared for adults with autism and severe learning disabilities in supported housing.
  • Contributed to care planning and executed risk assessments.
  • Accompanied clients during leisure activities to enhance engagement.
  • Provided personal care to ensure individual needs were met.

Education

BTEC Level 3 - Preparing to Teach in the Lifelong Learning Sector

Cambian Group
Manchester
04.2001 - 09.2014

NVQ Level 4 - Certificate in Conducting Internal Quality Assurance of the Assessment Process

Cheadle & Marple College
Stockport
10.2007 - 04.2008

NVQ Level 3 - Assess Candidate Performance D32/D33

Cheadle & Marple College
Stockport
10.2002 - 08.2003

NVQ Level 4 - Care

Cheadle & Marple College
Stockport
03.2003 - 05.2004

Bachelor of Arts - Social Studies & Public Administration

Sheffield Hallam University
Sheffield
09.1991 - 05.1995

A-Levels - Sociology, British Government & Politics

Xaverian College
Manchester
09.1988 - 05.1991

GCSEs - English Lit, English LANG, French, Maths, History

Chorlton Convent High School
Manchester

Skills

Training/Skills

  • PACE therapy, Feb 2024
  • PREVENT, E-learning 2021
  • Designated Safeguarding Lead course, Sept 2019
  • Rambutan- Designing & Delivering effective training, August 2018
  • Oaktree Therapy- Child Development & Attachment, July 2011
  • Manchester Met University- Practice Educator Course (mentor and support 2nd year Social work students on placement in Children's homes), Dec 2010
  • Professional Trainer Certificate , Sept 2008

References

References available upon request.

Timeline

NVQ Level 4 - Certificate in Conducting Internal Quality Assurance of the Assessment Process

Cheadle & Marple College
10.2007 - 04.2008

Senior IQA/Assessor

Cambian Group
05.2006 - 07.2025

Registered manager

Advanced Childcare Ltd
01.2004 - 05.2006

NVQ Level 4 - Care

Cheadle & Marple College
03.2003 - 05.2004

NVQ Level 3 - Assess Candidate Performance D32/D33

Cheadle & Marple College
10.2002 - 08.2003

BTEC Level 3 - Preparing to Teach in the Lifelong Learning Sector

Cambian Group
04.2001 - 09.2014

RSW/Deputy Manager

Advanced Childcare
03.1999 - 12.2003

Support worker

Calderstones NHS trust
08.1998 - 12.1998

Data Input Operator

Writers Bureau
08.1995 - 03.1999

Bachelor of Arts - Social Studies & Public Administration

Sheffield Hallam University
09.1991 - 05.1995

A-Levels - Sociology, British Government & Politics

Xaverian College
09.1988 - 05.1991

GCSEs - English Lit, English LANG, French, Maths, History

Chorlton Convent High School
Andrea Hollies