
Dynamic and results driven housing leader with over 20 years’ experience in social housing and community services. Recognized for building high performing teams, driving cultural change, and fostering accountability through clear objectives and coaching. Skilled in leading complex service transformations, managing budgets, and delivering innovative solutions that improve compliance and customer outcomes. Adept at influencing senior stakeholders and elected members, navigating political environments, and embedding a culture of continuous improvement across housing services.
· Responsibility for most complex cases involving MAPPA, rough sleepers and domestic abuse survivors