OLALEKAN BOLAJI

Dedicated and highly experienced housing professional with extensive expertise in homelessness prevention, housing advice, and the application of the Housing Act 1996 and Homelessness Reduction Act 2017. Proven ability to manage complex casework, undertake safeguarding and risk assessments, and deliver effective, person-centred solutions to vulnerable individuals and families.

Skilled in building strong partnerships across statutory, voluntary, and housing sectors, working collaboratively with partner agencies to achieve positive outcomes and prevent homelessness. Experienced in working within fast-paced, customer-focused environments, delivering high standards of customer service while managing competing priorities and maintaining accurate case records.

Demonstrates excellent analytical and communication skills, with the ability to produce comprehensive reports and robust Section 184 decision letters in accordance with legislative requirements. Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, with a strong commitment to equality, diversity, and inclusion, ensuring services are delivered with dignity, respect, and fairness across all communities. Committed to organisational values and working across boundaries to provide high-quality, responsive, and customer-centred housing services.

Key Achievement

Played a key role in the successful attainment of Domestic Abuse Housing Alliance (DAHA) Bronze Accreditation for the London Borough of Tower Hamlets, working collaboratively with colleagues, senior management, and key stakeholders to embed best practice and strengthen the borough’s response to domestic abuse. Contributed to service improvements, policy development, and evidence gathering to ensure compliance with DAHA standards, supporting the organisation’s ongoing ambition to achieve Silver Accreditation.