PRISCILLA ADDAI POKU
Mansfield,nottignhamshire
Summary
Compassionate Clinical Support Worker experienced in delivering care within fast-paced environments. Achieved consistent patient wellbeing through attention to detail, effective communication, and teamwork. Focused on providing high-quality support while adhering to organisational guidelines.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Clinical Support Worker
sherwood Forest Hospitals Nhs Foundation Trust
Mansfield
11.2025 - Current
- Supported daily personal care by assisting with bathing, feeding, and dressing, promoting dignity and comfort.
- Bathed, changed, and fed patients to reduce discomfort and support care.
- Assisted patients with commode use during morning and evening routines.
- Monitored blood pressure, temperature, pulse, and oxygen levels accurately.
- Measured blood pressure, pulse, and oxygen as part of physical checks.
- Responded promptly to alarms and calls, prioritising needs for timely assistance.
- Delivered emotional support and companionship to patients, contributing to their overall well-being and comfort.
- Handled sensitive records with discretion, following confidentiality and privacy regulations.
- Recorded incidents, accidents, and complaints in line with NHS policy.
- Shared patient observations with multidisciplinary teams to inform care plans.
- Provided insights during team meetings to enhance patient care practices, fostering collaborative improvements.
- Maintained a clean work environment using safety and hygiene protocols.
- Provided structured handovers to colleagues to maintain continuity of care.
- Attended training sessions to develop skills and keep knowledge current.
- Adapted communication approaches for special needs to engage effectively.
Care Assistant
Fairmount Residential Care Home
london
02.2024 - 10.2025
- Delivered personal care, feeding, and cleaning support to enhance residents' quality of life daily.
- Supported daily living tasks to empower elderly clients towards greater independence.
- Fostered emotional support and built trusting relationships with residents to improve their overall wellbeing.
- Provided companionship to residents, engaging them in meaningful conversations and emotional support.
- Communicate with residents through activities like drawing, singing, dancing, and games.
- Use hoist, sliding board, wheelchair, and commode equipment safely each shift.
- Accompany residents to GP and hospital appointments reliably.
- Maintain clean, safe working environments to reduce accident risk daily.
- Maintain and update care incident records and medication administration details.
- Administer medication under supervision in line with strict healthcare guidelines.
- Handle service user concerns and escalate major issues to supervisor promptly.
- Resolve customer queries using clear communication and step-by-step solutions.
- Attended training sessions to enhance caregiving skills and knowledge. continuously to improve care techniques and knowledge.
Care Assistant
ISS WORD LTD UK (Home Care Assistant)
london
11.2023 - 02.2024
- Supporting/enabling patients to maintain their personal hygiene and appearance
- Supporting/enabling patients to eat, drink, and use toilet facilities
- Supporting/enabling patients to achieve physical comfort
- Observing, monitoring, and recording patients' vital signs, and promptly reporting any changes to healthcare professionals
- Provided social and emotional support, fostering reassurance and companionship for residents and their families
- Supporting/encouraging clients to participate in social and recreational activities
- Communicating with patients' families, friends, and other healthcare professionals
- Ensured adherence to professional standards in care delivery, promoting high-quality patient experiences
- Collaborated with team members to deliver comprehensive care, enhancing overall patient wellbeing
Budget Analyst
JUABEN MUNICIPAL ASSEMBLY
Ghana
11.2019 - 10.2023
- Developed and managed organisational budgets, reviewing and adjusting for compliance with company policy.
- Analysed financial data, spending trends, and forecasts to identify cost-saving opportunities.
- Financial reporting and monitoring; generating reports on budget status, financial performance, and expenditure trends of the Assembly
- Collaborated with stakeholders across departments to gather information and implement budget changes.
Education
Bachelor of Business Administration - Banking and Finance
University of cape coast
Ghana01-2018
Higher National Diploma - Diploma In Business Administration
Ghana Baptist University Colledge
Ghana01-2015
Skills
- Vital signs monitoring
- Basic life support
- Wound dressing
- Catheter care
- First Aid certification
- Risk assessment and management
- Care coordination
- Hygiene practices
- Record confidentiality
- Safeguarding procedures
- Problem-solving skills
- Team collaboration
- Effective communication skills
- Team collaboration
- Attention to detail
- First Aid certification
Certification
- Care certificate
- Catheterizaton
- Venepuncure and cannulisation
- Fire safty
Timeline
Clinical Support Worker
sherwood Forest Hospitals Nhs Foundation Trust
11.2025 - Current
Care Assistant
Fairmount Residential Care Home
02.2024 - 10.2025
Care Assistant
ISS WORD LTD UK (Home Care Assistant)
11.2023 - 02.2024
Budget Analyst
JUABEN MUNICIPAL ASSEMBLY
11.2019 - 10.2023
Bachelor of Business Administration - Banking and Finance
University of cape coast
Higher National Diploma - Diploma In Business Administration
Ghana Baptist University Colledge