Healthcare professional specialising in compassionate care and individualised patient support. Proven expertise in empathic communication and therapeutic engagement with disabled and elderly patients. Skilled in time management, multitasking, and adapting to dynamic environments while ensuring infection control. Experienced in managing aggressive behaviour and enhancing patient well-being through sensitivity to elderly issues and manual handling training.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work history
Clinical support worker
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Bury St Edmunds, Suffolk
09.2023 - Current
Assist healthcare professionals in delivering compassionate patient care.
Supported patients' daily activities, ensuring comfort and safety.
Maintain hygiene and organise patient areas to promote health.
Observed and reported changes in patients' conditions to the nursing staff promptly.
Communicated effectively with patients to understand their needs and preferences.
Participated in training sessions to enhance knowledge of patient care techniques.
Collaborated with multidisciplinary teams to support comprehensive patient care plans.
Managed documentation accurately, contributing to seamless patient record-keeping processes.
Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
Conducted therapeutic activities, enhancing the mental well-being of patients.
Upheld respect and dignity whilst delivering sensitive care services.
Carried out regular observations and routine checks, ensuring timely interventions when required.
Assisted in daily living activities for enhanced patient experience.
Health care assistant
GREENACRES CAREHOME
Hatfield, Hertfordshire
11.2022 - 08.2023
Assisted residents with daily living activities to enhance comfort and well-being.
Supported healthcare professionals in administering medications and monitoring vital signs.
Maintain the cleanliness and organisation of living spaces to promote a safe environment.
Documented patient progress and care provided to ensure accurate record-keeping.
Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Provided emotional support and companionship to residents to foster positive relationships.
Education
Master of Business Administration - HEALTHCARE MANAGEMENT
University of Hertfordshire
Hatfield
09.2022 - 09.2023
MASTER OF COMMERCE - FINANCE
MAHATMA GANDHI UNIVERSITY
INDIA
10.2017 - 10.2019
BACHELOR OF COMMERCE - FINANCE AND TAXATION
MAHATMA GANDHI UNIVERSITY
INDIA
03.2014 - 03.2017
A-Levels - COMMERCE
CENTRAL BOARD OF SECONDARY EDUCATION
INDIA
03.2012 - 03.2014
GCSEs -
CENTRAL BOARD OF SECONDARY EDUCATION
INDIA
03.2011 - 03.2012
Skills
Empathic communication
Time-Management on shifts
Infection control awareness
Dealing with aggressive behaviour
Supporting disabled patients
Building therapeutic relationships
Multitasking efficiency
Sensitivity toward elderly issues
Resilience in difficult times
Adapting to unexpected changes
Communication with patients
Therapeutic engagement
Vital signs monitoring
Manual handling training
Compassionate care
Individual care
Timeline
Clinical support worker
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
09.2023 - Current
Health care assistant
GREENACRES CAREHOME
11.2022 - 08.2023
Master of Business Administration - HEALTHCARE MANAGEMENT
Primary Care Mental Health Practitioner at Norfolk And Suffolk NHS Foundation TrustPrimary Care Mental Health Practitioner at Norfolk And Suffolk NHS Foundation Trust