Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Accomplishments
Timeline
Generic
Prerana Murugesh

Prerana Murugesh

London,United Kingdom

Summary

Learning and Development Associate with hands-on experience in utilising CSOD for user course assignments and Epic for account creation. Delivers efficient support through HR Help Desk ticket resolution, enhancing user experience and operational effectiveness.

Overview

4
4
Languages
1
1
Certification
1
1
year of professional experience

Work History

Learning and development Associate

Gallagher
Bangalore, India
12.2025 - 03.2026
  • Navigated and utilised CSOD for user course assignments, Epic for account creation, and resolved tickets through HR Help Desk to enhance support processes.
  • Participated in community outreach activities, raising awareness and fostering positive relationships.
  • Prepared detailed reports on development activities, highlighting successes and areas for improvement.
  • Monitored and reported on project progress to stakeholders, ensuring transparency and accountability.

Business Development Executive Intern

Epic Mind's
Bangalore, India
07.2025 - 10.2025
  • Coordinated networking efforts to identify and shortlist qualified candidates for open roles, enhancing recruitment efficiency.
  • Conducted interview evaluations to assess cultural fit between client and candidate, facilitating successful placements.
  • Managed intern recruitment by sourcing candidates via Naukri, LinkedIn, Monster, and Slice and Dice, ensuring a diverse talent pool.

Education

Master of Business Administration - Management

Bangalore city University
Bangalore,india
01-2026

Skills

  • Learning programme design
  • Learning management
  • Project management
  • Talent sourcing
  • Interview coordination
  • Networking strategies
  • Customer service
  • Communication skills

Languages

English
Proficient
C2
kannada
Proficient
C2
Tamil
Proficient
C2
Hindi
Proficient
C2

Certification

  • Business analytics A-Z masterclass certified
  • Ncc
  • tally Prime
  • Advance excel

Interests

  • Playing throwball and reading books

Accomplishments

  • Built and nurtured key client relationships to grow profit by 6%.
  • created a suitable database schema design and implemented.

Timeline

Learning and development Associate

Gallagher
12.2025 - 03.2026

Business Development Executive Intern

Epic Mind's
07.2025 - 10.2025

Master of Business Administration - Management

Bangalore city University
Prerana Murugesh