Pravalika Allam

Warrington,united kingdom

Summary

Dynamic and results-driven professional with a strong foundation in customer service. Demonstrates exceptional verbal communication and active listening skills to efficiently resolve customer issues, ensuring a positive experience. Proven expertise in de-escalating challenging situations, providing clear solutions, and maintaining customer satisfaction. Skilled in sales persuasion, brand promotion, and online order fulfilment. Committed to leveraging dispute management and complaint resolution skills to enhance brand reputation and drive customer loyalty.

Overview

years of professional experience

years of post-secondary education

Work history

Customer assistant

Gsr service private limited

Warrington, united kingdom

04.2021 - Current

Resolved customer queries swiftly to maintain loyalty and satisfaction.
Coordinated with team members to optimise workflow and enhance service delivery.
Managed inventory levels to ensure consistent product availability.
Processed transactions accurately while fostering welcoming atmosphere.
Increased sales through suggestive selling techniques.
Collaborated efficiently with team members to maintain smooth store operations.
Ensured health and safety regulations complied within work premises at all times.

Education

NVQ Level 3 - English

Loyola academy Degree&PG Collage

06.2014 - 03.2018

Certificate of Higher Education - Agriculture

Sam Higginbottom University of Agriculture, Technology

INDIA

06.2018 - 04.2020

Skills

Communication excellence
Sales persuasion
Patience and tolerance
Customer Service
Dispute management
Brand Promotion

Online order fulfilment
Customer complaint management
Financial management
Assist with budget tracking,
expense control
financial reporting to help profits

Custom

Pravalika, Allam, 07469435024, pravalika.allam19@gmail.com, Indian, 43, hamnett court, birchwood, warringtoon,, united kingdom, Warrington, wa37ag

Personal Information

Timeline