Poppy Perkins
Gloucester ,Gloucestershire
Summary
Highly responsible and reliable professional with exceptional skills in customer service, team collaboration, and conflict resolution. Demonstrates a positive and approachable demeanour, ensuring outstanding customer engagement and support. Adept at multitasking, time management, and maintaining cleanliness and hygiene standards. Committed to clear communication and attentive service, excelling under pressure with patience. Career goal: to leverage extensive skills in a dynamic environment that values excellence in customer service.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Waitress Assistant
Café royal
Brockworth , Gloucestershire
2024.06 - 2026.06
- Reset tables between guests to maintain professional dining space and minimise service delays.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Maintained excellent team relationships by proactively helping waitresses complete duties throughout service.
- Assisted in running food, snack and drink orders to customers in timely fashion.
Education
Foundation GCSE’s - Hair and beauty
Sgs create stroud
Stroud, Gloucestershire 2023.09 - 2024.10
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Positive demeanor
- Time management
- Customer engagement
- Sales support
- Teamwork
- Positive and approachable
- Clear communication
- Cleanliness and hygiene
- Organised and reliable
- Multitasking efficiency
- Attentive
- Outstanding customer service
- Patience under pressure
- Basic mathematics
- Highly responsible and reliable
Languages
English
First language
Timeline
Waitress Assistant
Café royal
2024.06 - 2026.06
Foundation GCSE’s - Hair and beauty
Sgs create stroud
2023.09 - 2024.10