Philip Lye
Moseley,Birmingham
Summary
Dedicated and experienced training professional with a diverse background in security, education, and management. Proven track record of designing and delivering effective training programs, managing staff, and ensuring operational excellence. Skilled in communication, leadership, and problem-solving. Currently hold door supervisor licence and CCTV licence, extremely passionate about security and always looking to improve myself and others and hopefully pass on my passion to others. Experienced security monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Upbeat Trainer accomplished in developing and delivering engaging training programmes. Works with diverse learners to support comprehension and skill development. Provides helpful feedback to improve performance and meet learning objectives.
Overview
9
9
years of professional experience
34
34
years of post-secondary education
1
1
Certification
Work history
Static Guard and CCTV
EJB Security
Birmingham, West Midlands
08.2024 - Current
- Controlled access points efficiently to ensure only authorised personnel gained entry into secure locations.
- Identified suspicious behaviour through keen observation skills, preventing possible criminal activity.
- Provided clear directions or assistance to visitors when required.
- Maintained high visibility presence to deter illegal activities.
- Collaborated closely with colleagues during shift changes, securing seamless continuation of guard duties.
- Patrolled various areas, ensuring a safe environment for all.
- Ensured compliance with Data Protection Act during handling and storage of CCTV footages.
- Identified potential security breaches by meticulously observing on-screen events.
- Kept detailed logs of notable incidents observed during shifts, aiding incident reporting process.
- Coordinated emergency response efforts in the event of safety breaches.
- Monitored multiple screens simultaneously, ensuring comprehensive coverage of premises.36 cameras
- Improved overall site safety by promptly reporting suspicious incidents to relevant authorities.
- Implemented training sessions for new staff members to familiarise them with CCTV operating procedures.
- Assisted law enforcement officers with investigations by providing pertinent video footage.
Door supervisor
Wasp
Birmingham, West midlands
07.2024 - Current
- Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
- Collaborated closely with team members for efficient operations.
- Kept detailed incident reports following any issues or disruptions on site.
- Detected fraudulent identification cards swiftly, preventing unauthorised access.
- Conducted thorough bag and body searches for enhanced security.
Self employed trainer
Various
Birmingham , West Midlands
04.2024 - Current
- Currently work as a self employed trainer teaching SIA level 2 door supervisor , level 2 CCTV operator , FAW , Basic handcuffing and restraint training ,Safeguarding , Conflict management , Disengagement techniques
- Analysed training needs to determine learning styles and skills shortages.
- Facilitated soft skills training, improving communication and interpersonal abilities.
- Held refresher courses and workshops to reinforce key concepts and skills.
- Produced training and supportive materials tailored to organisational needs.
- Championed continuous improvement and growth mindset through positive learning.
- Planned training schedules, prepared materials and booked necessary rooms and facilities.
- Monitored employee progress, offering feedback to management on additional training requirements.
Event Response Security
Katana Security
Birmingham , West Midlands
09.2020 - Current
- Provided event response security services, ensuring the safety and security of 100s clients and attendees removal when needed of unwanted guests working with the organisers and local authorities and emergency services .use of CCTV when required and producing evidence for police use
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
Onboarding Executive
Qualhub Training
Birmingham, West Midlands
08.2023 - 04.2024
- Managed the recruitment process for new trainers, including sourcing, interviewing, and onboarding of over 80 trainers
- Building relationships with potential instructors including advising on how to achieve their goals
- Conducted training sessions and invigilation, contributing to professional development efforts
- Demonstrated strong communication skills and adaptability in a fast-paced, high-growth environment
- Due to cutbacks my role will now end at the end of April
- Maintained organisational compliance with applicable legislation and regulations.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Independently managed recruitment, employee motivation and training.
- Cultivated strong work culture and high standards to drive employee retention and performance.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Worked with board of directors to establish objectives and decisively lead operations.
Full-Time Trainer
Positive & Proactive Training
Leicester, East Midlands
02.2023 - 07.2023
- Delivered training programs in staff restraint, manual handling, safeguarding, and personal care to all 80 staff
- Delivered training courses for the local college
- Developed new training initiatives for internal security staff, contributing to operational efficiency and effectiveness.
- Monitored employee progress, offering feedback to management on additional training requirements.
- Assigned training exercises and skill assessments to newly hired employees.
- Planned training schedules, prepared materials and booked necessary rooms and facilities.
- Prepared training materials and supplemental aids to support employee comprehension.
- Developed effective training manuals, modules and teaching aids.
- Adapted session delivery to meet specific needs of professional learners within different environments.
Trainer in Security
T2I / Limitless Security Training
Birmingham, West Midlands
05.2018 - 02.2023
- Managed day-to-day operations of the training centre, handling customer inquiries and maintaining facility standards and management of groups of 24 students per course
- Conducted security training courses, ensuring compliance with industry standards and regulations.
- Facilitated soft skills training, improving communication and interpersonal abilities.
- Developed effective training manuals, modules and teaching aids.
- Created training programmes guaranteed to achieve key organisational objectives.
- Held refresher courses and workshops to reinforce key concepts and skills.
- Engaged professionals in industry-specific knowledge, techniques and methodologies.
- Championed continuous improvement and growth mindset through positive learning.
- Secured high satisfaction rates by going extra mile to cater to specific organisational needs.
Building Service Supervisor
Hall Green Junior School
Birmingham, West Midlands
08.2020 - 05.2021
- Managed building services, including key holding, site safety, and maintenance. and security of site opening and closing use of radios ,and CCTV when required
- Developed strong working relationships with staff and stakeholders with over a 100 staff and contractors , promoting a safe and productive environment.
- Assessed daily operational needs and requirements and used team meetings to encourage staff goal-achievement.
- Managed relationships and performance of external suppliers and required resources.
- Built firm but respectful relationships with staff, leading by example and providing continued encouragement for high levels of motivation and satisfaction.
- Resolved complex issues with strong analysis and investigations.
- Managed environmental risks associated with all business units to guarantee employee safety.
- Displayed ethical behaviour in line with code of conduct to set positive example for employees.
- Offered out of hours support and liaised with technical teams to restore services.
- Kept appropriate stock levels to meet operational needs.
Security Officer
Uniguard Security
Birmingham, West Midlands
09.2018 - 05.2021
- Monitored CCTV, conducted patrols, and responded to alarms, ensuring site security and safety
- Liaised with the public and law enforcement agencies to address issues and maintain order.
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Worked in security control room to continuously monitor CCTV feeds.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Signed in and issued passes to visitors and contractors.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Covered evening and weekend shifts to meet company goals.
- Inspected fire escapes, extinguishers and emergency lighting systems.
- Patrolled facilities to prevent crime and unruly behaviour.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
Labourer / Painter / Health & Safety Lead First aid trainer
M&M Damp Proofing
Birmingham, West Midlands
05.2017 - 08.2020
- Provided first aid training and served as a health and safety advisor, promoting a safe work environment.
- Kept workspaces clean and organised with regular attention.
- Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Communicated well with team across multiple locations.
- Painted indoor areas such as hallways, bathrooms and lobbies.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Manually sorted and loaded goods.
- Used shovels or heavy equipment to move different materials based on job needs.
- Selected and wore protective gear to minimise risk of injury.
- Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
Education
BTEC Level 3 Award in Education and Training - Teaching
Dynamis
04.2018 - 08.2018
City in Guilds - English
Bridge centre
09.1986 - 06.1988
GCSEs - Maths
Bridge Centre
09.1986 - 06.2018
Skills
- Confident communicator
- Training and Development
- Presentations and demonstrations
- Customer Service
- Emergency Response
- Conflict management
- Health and Safety
- Event security
- Guest experiences
- Crowd control
- Violence prevention
- CCTV monitoring
- Body search techniques
- Physical intervention techniques
Personal Information
Affiliations
- Cookery
- Self improvement
- Keeping fit
Custom
6
Certification
Level 2 Door supervisor SIA
Level 2 CCTV operator SIA
Level 2 and 3 Handcuffing
Level 2 Personal licence
Level 3 First Aid at Work
Languages
English
Timeline
Static Guard and CCTV
EJB Security
08.2024 - Current
Door supervisor
Wasp
07.2024 - Current
Self employed trainer
Various
04.2024 - Current
Onboarding Executive
Qualhub Training
08.2023 - 04.2024
Full-Time Trainer
Positive & Proactive Training
02.2023 - 07.2023
Event Response Security
Katana Security
09.2020 - Current
Building Service Supervisor
Hall Green Junior School
08.2020 - 05.2021
Security Officer
Uniguard Security
09.2018 - 05.2021
Trainer in Security
T2I / Limitless Security Training
05.2018 - 02.2023
BTEC Level 3 Award in Education and Training - Teaching
Dynamis
04.2018 - 08.2018
Labourer / Painter / Health & Safety Lead First aid trainer
M&M Damp Proofing
05.2017 - 08.2020
City in Guilds - English
Bridge centre
09.1986 - 06.1988
GCSEs - Maths
Bridge Centre
09.1986 - 06.2018