Pawandeep Dhaliwal
Slough,Berkshire
Summary
Dedicated professional with a strong foundation in invoicing and billing, complemented by excellent customer service and communication skills. Demonstrates patience, composure, and effective teamwork in high-pressure environments. Skilled in problem-solving and quality assurance, with a proven ability to manage time efficiently while multitasking. Organised and detail-oriented, committed to delivering exceptional results and enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Office Administrator
Pallavi Knit Fab
Ludhiana, Punjab, India
07.2017 - 11.2022
- Enhanced team efficiency for seamless workflow management.
- Maintained clean and organised workspace through regular upkeep activities.
- Resolved customer queries promptly for improved client satisfaction.
- Ensured smooth functioning of the office with regular equipment checks.
- Provided excellent customer service to enhance guest experience.
- Maintained customer service standards, resolving any complaints.
Education
Master of Arts - Marketing & Brand Management
Bath Spa University
Bath 02/2023 - 11/2024
Bachelor of Arts -
Punjab University Patiala
Patiala 05/2014 - 05/2017
A-Levels - English, History & Physical Education
Mata Gujari Girls Public Senior Secondary School
Sangrur, India 03/2012 - 03/2014
Certificate of Higher Education - Embroidery & Needle Work
Parmeshwar Institute Of Tech Study
Malerkotla, India 08/2009 - 08/2010
GCSEs -
GOVT. Senior Secondary School
Sangrur, India 03/2007 - 03/2009
Skills
- Invoicing and billing familiarity
- Patience and composure
- Problem-solving
- Quality Assurance
- Effective team work
- Communication skills
- Organised multitasker
- Excellent customer service
- Excellent time management skills
Languages
English
Advanced
Hindi
Fluent
Punjabi
Fluent
Timeline
Office Administrator
Pallavi Knit Fab
07.2017 - 11.2022
Master of Arts - Marketing & Brand Management
Bath Spa University
02/2023 - 11/2024
Bachelor of Arts -
Punjab University Patiala
05/2014 - 05/2017
A-Levels - English, History & Physical Education
Mata Gujari Girls Public Senior Secondary School
03/2012 - 03/2014
Certificate of Higher Education - Embroidery & Needle Work
Parmeshwar Institute Of Tech Study
08/2009 - 08/2010
GCSEs -
GOVT. Senior Secondary School
03/2007 - 03/2009
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