Tracey Sceal

• Manage daily bookings of livestock on SI (System Integration) System
• Complete data entry tasks accurately, ensuring error-free records are maintained
• Answering telephone (livestock line and main enquiry line)
• Organise filing systems and maintain records and documentation in alignment with company policies and data security protocols.
• Process invoices and purchase orders with high attention to detail.
• Resolving queries for government agencies such as BCMS (British Cattle Movement Service) and RPA (Rural Payment Agency)
• Organise hauliers for delivery of livestock
• Handle sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
• Provided administrative support to accounts department
• Prepare reports meticulously for accurate record-keeping purposes.
• Resolved farmers queries promptly
• Organised travel arrangements, facilitating stress-free business trips for staff members on Click Travel
• Organise meeting rooms for visitors with refreshments
• Handle correspondence, providing timely responses to all enquiries.

sold business as a going concern

General Assistant

• Carried out support duties accurately and efficiently in the restaurant, bar and housekeeping

Receptionist

• Greeted guests with warmth and professionalism

Assistant Manager

• Supported colleagues during peak hours to prevent customer dissatisfaction.
• Organised staff rosters fairly distributing work shifts amongst team members.
• Helped resolve customer queries promptly
• Coordinated deliveries with suppliers to maintain stock levels.
• Assisted with stock take each month
• Dealt with complaints professionally leading to swift problem resolution.
• Processed guest payments