Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Danielle Jauncey

Administration
Brownhills,West Midlands

Summary

Outgoing and friendly Office Administrator with over 6 years of experience. Great ability to complete daily duties while addressing issues promptly as they arise. Enthusiasm and respect exemplify core qualities held, with a positive attitude that creates warm and inviting atmosphere. Demonstrates exceptional organisational efficiency through use of Microsoft Office and document control systems. Proficient in multi-tasking, efficient time management, and task prioritising, ensuring seamless office operations. Exhibits proficiency in Xero, facilitating efficient financial operations. Dedicated to upholding professionalism while advancing skill set. Eager to embark on a new career journey with fresh objectives.





Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Office administrator

Smart Factory Solutions
Bloxwich, Walsall
11.2021 - 05.2025
  • Provided administrative support during high-pressure periods, aiding overall productivity.
  • Maintained office supplies, reducing downtime due to lack of resources.
  • Streamlined office operations by implementing effective filing systems.
  • Executed order fulfilment with precision and efficiency.
  • Fostered positive work environment with clear communication skills.
  • Maintained client support.
  • Carried out order dispatch.
  • Managed phone calls efficiently.
  • Ensured accurate documentation.
  • Maintained clean and organised workspace through regular upkeep activities.
  • Managed invoicing and billing processes, upholding financial integrity in office environment.
  • Processed invoices and purchase orders with high attention to detail.

Supervisor

Religion
Walsall, West Midlands
05.2018 - 04.2023
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Assisted in recruitment process for hiring quality staff members.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Managed all social medias.
  • Monitored employee attendance records for maintaining discipline within team.
  • Led team meetings, ensured clear communication amongst all members.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Supervising workforce of up to 20 staff members.
  • Finalising till balances and tracking data.

Office administrator

K.D Specialists
Bloxwich, Walsall
06.2014 - 03.2017
  • Streamlined office operations by implementing effective filing systems.
  • Fostered positive work environment with clear communication skills.
  • Completed data entry tasks accurately, ensuring error-free records were maintained.
  • Maintained office supplies, reducing downtime due to lack of resources.
  • Resolved customer queries promptly for improved client satisfaction.
  • Managed daily scheduling to facilitate organised operations.
  • Ensured compliance with health and safety regulations at all times.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.

Education

GCSEs - Multiple Subjects

Walsall Academy
Bloxwich, Walsall
09.2008 - 07.2013

Level 3 Diploma - Horse Management

Reaseheath College
Cheshire
09.2013 - 06.2014

Skills

  • Outlook email system mastery
  • Document control systems
  • Microsoft 365
  • Organisational efficiency
  • Enquiry handling
  • Accounting with Xero
  • Data entry
  • Order Fulfilment
  • Invoicing and billing familiarity
  • Bookkeeping
  • Incoming call management
  • Supply chain distribution
  • Articulate in speech and writing

Certification

Certification for Basic First Aid 09/01/2019 - National Hospitality Academy.

Full UK Driving License.



Affiliations

  • Horses

Timeline

Office administrator

Smart Factory Solutions
11.2021 - 05.2025

Supervisor

Religion
05.2018 - 04.2023

Office administrator

K.D Specialists
06.2014 - 03.2017

Level 3 Diploma - Horse Management

Reaseheath College
09.2013 - 06.2014

GCSEs - Multiple Subjects

Walsall Academy
09.2008 - 07.2013

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Danielle JaunceyAdministration