Summary
Overview
Work history
Education
Skills
Timeline
Generic

Patrica King

LIVERPOOL,Croxteth

Summary

Highly skilled professional with extensive expertise in handling difficult customers and demonstrating communication excellence. Proven ability to adapt to peak times and manage money with proficiency, backed by a solid understanding of the retail industry. Committed to leveraging skills to enhance customer satisfaction and operational efficiency in a dynamic retail environment.

Offering strong interpersonal and communication skills, with knack for customer service. Knowledgeable about teamwork, problem-solving, and maintaining positive store environment. Ready to use and develop organisational, sales, and customer interaction skills in [Desired Position] role.

Energetic Retail Assistant with knack for creating welcoming shopping environments and increasing customer satisfaction. Successfully boosted sales through upselling techniques and managed inventory to ensure shelves were always stocked. Known for excellent customer service and building strong relationships with regular shoppers, contributing to store loyalty and repeat business.

Overview

50
50
years of professional experience
6
6
years of post-secondary education

Work history

Retail assistant

Primark
LIVERPOOL, Merseyside
2016.01 - 2025.12
  • Ensured visual merchandising standards with regular display updates.
  • Provided coverage during peak times to manage customer flow effectively.
  • Supported team members for improved operational efficiency.
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Handled transactions, maintaining accurate till records.
  • Boosted sales through suggestive selling techniques.

Retail assistant

B&M Retail
LIVERPOOL, Merseyside
2013.01 - 2014.12
  • Provided coverage during peak times to manage customer flow effectively.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Stayed updated on current promotions and new products to provide accurate information to customers.
  • Managed inventory for streamlined store operations.

Factory production worker

Shawcross and Dickinson
LIVERPOOL, Merseryside
1976.01 - 1991.12
  • Contributed to quality control checks for consistent product standard.
  • Enhanced production efficiency by maintaining clean and organised workspace.
  • Documented daily production activities in detailed reports accurately.
  • Utilised protective gear whilst performing duties, prioritised personal safety and health regulations adherence.

Education

GCSEs - Secondary School

Croxteth Comprehensive Scholl
Liverpool
1971.01 - 1976.12

Skills

  • Handling difficult customers
  • Communication excellence
  • Adaptable to peak times
  • Money handling proficiency
  • Retail industry understanding

Timeline

Retail assistant

Primark
2016.01 - 2025.12

Retail assistant

B&M Retail
2013.01 - 2014.12

Factory production worker

Shawcross and Dickinson
1976.01 - 1991.12

GCSEs - Secondary School

Croxteth Comprehensive Scholl
1971.01 - 1976.12
Patrica King