Paige Barnett
Shipston on Stour,Warwickshire
Summary
Being professional, highly organised and having independence. Exceptional client communication efficiency and leadership skills. Prioritising excellent customer service. Experienced in IT skills, multi-tasking and active listening. I'm Hard working and aim to achieve the best end result.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Support Practitioner
Hft
Evesham, Worcestershire
03.2024 - Current
- Identified the client's best interests and needs while communicating with their families.
- Building trust and rapport with families.
- Regular risk assessments were carried out to ensure the safety of the clients in their own home.
- Always being in touch with medical professionals for check ups, follow ups or new conditions that might arise.
- Administered medications via pegs or orally.
- Documenting the clients appointments and daily tasks that were carried out.
- Time management with medication, activities, physiotherapy and massages.
Care Home Assistant Practitioner
Cavendish Park
Evesham, Worcestershire
01.2021 - 02.2024
- Telephone calls were made and received on behalf of the clients.
- Supporting any queries clients have and proceeding to get an end result.
- Personal care needs are met and independents promoted.
- IT skills updating care plans.
- Filling out forms for medication on the computers and on paper.
- Emailing professionals and families.
- Administering CD medications.
- Organising tasks that need to be done.
- Delegating tasks to other staff members.
- Dealing with any complaints effectively.
Care Assistant
Social Care Academy
Evesham, Worcestershire
07.2020 - 12.2020
- Making meals with the clients and meeting their nutritional needs.
- Ensuring the cleanliness of the client's home.
- Going out shopping together, while giving financial support.
- Making meal plans with clients.
- Organising activities with client input.
- Promoting personal hygiene and assisting when needed.
- Provided emotional support to patients, improving their mental wellbeing.
Waitress/Receptionist
Wood Norton Hotel
Evesham, Worcestershire
11.2018 - 05.2020
- Assisted with special event needs, provided customised services for parties.
- Listened to the guests carefully to make sure their stay is comfortable and enjoyable.
- Understanding the guests concerns, making sure to resolve the complaints.
- Memorising the menus and recommending favourites from guests.
- Working as a team with kitchen staff and waiters, ensuring sufficient timings and a smooth night.
- Being able to multitask with requests from the guests.
- Ordered and stocked supplies needed for the restaurant.
- Answering phones, taking down messages and forwarding them promptly to the correct people.
- Customer satisfaction by efficiently managing all front desk enquiries.
- Guests personal information is stored on the system, confidentiality is upheld.
- Taking payments when the guests depart the hotel.
- Revised available deals at the hotel, then promote them to guests.
Housekeeper
Premier Inn Hotel
Evesham, Worcestershire
02.2016 - 10.2018
- Maintaining high hygiene standards.
- Ensured the right chemicals were used appropriately.
- Deep cleaning rooms.
- Making beds quickly and efficiently.
- Ensuring good time keeping, by having a routine.
Education
NVQ Level 3 - Health and social care
Evesham College
Worcester, Worcestershire 07.2016 - 07.2018
GCSEs - English
Evesham College
Worcester, Worcestershire 06.2017 - 06.2018
NVQ Level 2 - Health and social care
Evesham College
Worcester, Worcestershire 07.2015 - 07.2016
GCSEs - Mathematics
Evesham College
Worcester, Worcestershire 06.2015 - 06.2016
Skills
- Calm under pressure
- Client communication efficiency
- Leadership
- IT skills
- Confident telephone skills
- Excellent customer service
- Multi-tasking
- Good listener
- independent
- Organised
Affiliations
- Painting
- Drawing
- Listening to music
- Walking
Timeline
Support Practitioner
Hft
03.2024 - Current
Care Home Assistant Practitioner
Cavendish Park
01.2021 - 02.2024
Care Assistant
Social Care Academy
07.2020 - 12.2020
Waitress/Receptionist
Wood Norton Hotel
11.2018 - 05.2020
GCSEs - English
Evesham College
06.2017 - 06.2018
NVQ Level 3 - Health and social care
Evesham College
07.2016 - 07.2018
Housekeeper
Premier Inn Hotel
02.2016 - 10.2018
NVQ Level 2 - Health and social care
Evesham College
07.2015 - 07.2016
GCSEs - Mathematics
Evesham College
06.2015 - 06.2016