Orion Amar
Bracknell,Bracknell Forest
Summary
Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer assistant
Morrisons
Bracknell, Bracknell Forest
03.2023 - Current
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Handled cash and card payments with accuracy.
Administrator
Adecco
Bracknell, Bracknell Forest
09.2022 - 03.2023
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
Office assistant
Clifton
Bracknell, Bracknell Forest
09.2021 - 08.2022
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Managed day-to-day admin, including file organisation, spreadsheet development and report writing.
- Sorted and distributed incoming mail to correct recipients throughout busy office environments.
- Received and screened high-volume internal and external communications, including calls, email and mail.
- Maintained office files for reliable reference, including electronic and hard copies.
- Responded promptly to telephone enquiries from clients, vendors and customers.
Customer advisor
Domino's Pizza
Bracknell, Bracknell Forest
01.2020 - 07.2021
- Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
- Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
- Performed cashier duties, including balancing and end-of-day banking.
- Provided outstanding customer service to high volumes of clients, consistently achieving first-rate satisfaction scores.
- Investigated customer queries and responded within defined SLAs.
Sales advisor
Foot Locker
Bracknell, Bracknell Forest
10.2018 - 12.2019
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Successfully applied various sales techniques to steadily expand customer bases.
- Retained customers by building rapport and delivering tailored product recommendations.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
Education
A-Levels - Physics, Sociology and Btec-Media Studies
Bracknell and Wokingham College
Bracknell 09/2018 - 08/2021
GCSEs -
Garth Hill College
Bracknell 09/2013 - 09/2018
Skills
- Team player
- Exemplary customer service
- Retail sales expertise
- Customer care
- Salesforce
- Excel proficiency
- Customer experience
- Payment processing
- Keen problem solver
- Self-motivated
Languages
English
Native
Timeline
Customer assistant
Morrisons
03.2023 - Current
Administrator
Adecco
09.2022 - 03.2023
Office assistant
Clifton
09.2021 - 08.2022
Customer advisor
Domino's Pizza
01.2020 - 07.2021
Sales advisor
Foot Locker
10.2018 - 12.2019
A-Levels - Physics, Sociology and Btec-Media Studies
Bracknell and Wokingham College
09/2018 - 08/2021
GCSEs -
Garth Hill College
09/2013 - 09/2018
Similar Profiles
Natalie Hallett-OinnNatalie Hallett-Oinn
Checkout assistant at MorrisonsCheckout assistant at Morrisons
Ricky JonesRicky Jones
Regional Online Fleet Specialist at MorrisonsRegional Online Fleet Specialist at Morrisons
Lee CoatesLee Coates
Senior Trading Manager at MorrisonsSenior Trading Manager at Morrisons
Leah SahotaLeah Sahota
Customer assistant at MorrisonsCustomer assistant at Morrisons
Levi GumbsLevi Gumbs
Waiter at Ascot racecourseWaiter at Ascot racecourse