OMAR MOHAMED SHADDAD
LONDON
Summary
Confident and driven, possessing solid foundation in team management and conflict resolution. Demonstrated ability to lead and communicate clearly, fostering collaborative work environment. Driven professional with keen ability to lead teams and foster productive work environments. Demonstrates strong organisational skills and conflict resolution abilities, ensuring smooth operations. Aims to enhance team performance and contribute to company success. Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work history
Assistant chef
Hadhramaut restaurant
2023.06 - 2024.02
- Collaborated with Head Chef to create innovative and exciting dishes.
- Facilitated smooth operation by keeping utensils clean and ready at all times.
- Assisted in creating daily specials, adding variety to regular menu offerings.
- Implemented proper storage procedures to maintain ingredient quality and reduce spoilage.
Student housing supervisor
Student Roost
Istanbul
2016.04 - 2021.05
- Conducted routine property inspections for maintenance and safety standards.
- Administered lease renewals to maintain occupancy rates.
- Led staff training sessions improving overall team performance.
- Streamlined administrative processes for improved efficiency in housing operations.
Sales representative
Dereyah financial company
Jeddah
2010.11 - 2016.03
- Fostered strong customer relationships through exceptional service.
- Collaborated with marketing department for effective promotional campaigns.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Optimised sales presentations using persuasive communication techniques.
Guest Service Supervisor
– Saudi National Holidays
Jeddah
2004.06 - 2010.10
- Maintained updated knowledge of local events, provided accurate information to guests.
- Coordinated room bookings, ensured optimal occupancy rates.
- Trained staff on customer service protocols, led to improved team performance.
- Handled guest complaints, resulted in improved relationships with clientele.
Education
Diploma of Higher Education -
Al aqsa school
Jeddah 1999.05 - 2004.05
Skills
- Customer services excellence
- Ethical standards
- Leadership competence
- Technical proficiency
- Knowledge of sales psychology
- Direct marketing proficiency
Timeline
Assistant chef
Hadhramaut restaurant
2023.06 - 2024.02
Student housing supervisor
Student Roost
2016.04 - 2021.05
Sales representative
Dereyah financial company
2010.11 - 2016.03
Guest Service Supervisor
– Saudi National Holidays
2004.06 - 2010.10
Diploma of Higher Education -
Al aqsa school
1999.05 - 2004.05