Aylah Tahir
Bradford,West Yorkshire
Summary
A dedicated professional with a strong background in customer assistance and hospitality, demonstrating exceptional organisational skills and a hospitality-focused mindset. Skilled in delivering customer service excellence through confident communication, effective delegation, and leadership competence. Adept at maintaining health and safety compliance, ensuring cleanliness, and managing food preparation with allergen understanding. Thrives in fast-paced environments while prioritising timekeeping and attention to detail. Committed to fostering positive customer experiences and contributing to operational success.
Overview
3
3
years of professional experience
Work history
Sales assistant
The Uniform Shop
Bradford, West Yorkshire
08.2022 - 08.2022
- Greeted customers and offered assistance with selecting the correct school uniform, and finding suitable sized clothing for their child.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Patissier and Dessert Server
Moonlight
Bradford
08.2024 - 08.2025
- Provided excellent customer service by addressing queries politely and promptly.
- Handled cash and card transactions for smooth customer service experience.
- Collaborated well with team members, ensuring efficient operations during busy periods.
- Ensured food safety standards with regular kitchen cleaning and maintenance.
- Maintained cleanliness and organisation in the serving area to enhance customer satisfaction.
- Prioritised tasks efficiently, ensuring timely preparation of desserts.
- Demonstrated a strong understanding of dietary restrictions, providing suitable alternatives where necessary.
Waitress
Nawaabs Gourmet & Wedding Halls
Bradford, West Yorkshire
11.2024 - 03.2025
- Improved customer satisfaction by providing efficient and friendly service.
- Assisted with inventory management, streamlined restaurant operations.
- Collaborated with kitchen staff to ensure order accuracy.
- Optimised workflow in busy periods through successful coordination with kitchen staff.
- Managed table settings for an enhanced dining experience.
- Accommodated special event needs, provided customised services for parties.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
Waitress
Sapphire
Bradford
07.2025 - 12.2025
- Enhanced guest satisfaction through attentive and prompt service.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Ensured smooth restaurant operation by effectively managing reservations system.
Supervisor
Sapphire
Bradford
09.2025 - 12.2025
- Trained new employees for enhanced staff performance.
- Assisted in the recruitment process for hiring quality staff members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Provided constructive feedback to staff for improved performance levels.
- Ensured smooth operations with regular maintenance checks.
- Managed daily operations to increase productivity.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Implemented company policies effectively, maintained high standards of service delivery.
Education
A-Levels -
Dixons Sixth Form Academy
Bradford 09.2023 -
GCSEs -
Dixons City Academy
Bradford, BRDExtra Qualifications: -
Dixons City Academy & Dixons Sixth Form Academy
BradfordSkills
- Customer Assistance
- Hospitality-Focused mindset
- Confident communicator
- Able to listen & follow instructions
- Excellent timekeeping
- Organised
- Ability to work in a fast-paced environment
- Allergen understanding
- Cleanliness awareness
- Health and Safety Compliance
- Food preparation
- Leadership competence
- Delegating effectively
- Customer services excellence
References
References available upon request.
Timeline
Supervisor
Sapphire
09.2025 - 12.2025
Waitress
Sapphire
07.2025 - 12.2025
Waitress
Nawaabs Gourmet & Wedding Halls
11.2024 - 03.2025
Patissier and Dessert Server
Moonlight
08.2024 - 08.2025
A-Levels -
Dixons Sixth Form Academy
09.2023 -
Sales assistant
The Uniform Shop
08.2022 - 08.2022
GCSEs -
Dixons City Academy
Extra Qualifications: -
Dixons City Academy & Dixons Sixth Form Academy