Summary
Overview
Work history
Education
Skills
References
Timeline
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Omar Rumjon

Watford,Hertfordshire

Summary

I'm only 16 years of age but have 2 years of experience in a tough and challenging work force. During this time i was eager to learn new skills and observe those experienced people around me. I believe that one of the things that helped me excel within my position not just in work but in the world was my eagerness to learn. i feel without this i wouldn't be able to acquire as much knowledge as i do know and i feel like i can tackle whatever challenge faces me in the future

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Customers Assistant

King Of Pizza
Watford, Hertfordshire
07.2021 - Current
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Helped train new employees with our customer service system and helped them become settled within the environment
  • Maintained store appearance, including shelving organisation and regular cleans with staff
  • Developed a customer base through my experience by creating connections with some of the regular customers
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Assisted cooking staff when needing help ( for example by making pizzas or packaging the food )
  • Was under supervision by the manager with many years experience who helped me develop these skills through careful training




Service Operator Jubilee Line

Transport For London
Neasden, Brent
06.2023 - 06.2023
  • This was my placement for my work experience which I did for a week
  • I oversaw operations along the jubilee line where I was placed under the supervision of each staff member
  • Here one of the main things stood out was the chemistry between the team, for the week i was there it really felt they were apart of a family then a work force
  • A quick summary of what I did - Oversaw the LIS, Signalling and controller operations, was given an introduction on how the system works and what it is based on , was given 30 minutes on the cab simulator , did signalling in the simulator , went on the front of the train with the DRM to observer the corrugation between Saint Johns Wood and Baker Street
  • A full report of what i did can be found on this link - https://docs.google.com/document/d/1-2Vty7cj_ZWOFkNJ_Xdxwe2o0EVUM0hRIBwsrwmRk8I/edit?usp=sharing



Education

GCSEs - Strongest Subject - Computer Science

Watford Grammar School for Boys
Watford
09.2018 - 06.2023

Skills

  • Outstanding customer service
  • Target motivated
  • Social media knowledge
  • Inspiring leadership
  • Orienting and training

References

TRANSPORT FOR LONDON - Neasden Service Control Centre, Neasden Lane, NW10 1PH

Fernando Soler - Fernando.soler@tube.tfl.gov.uk


KING OF PIZZA - 96 Queens Avenue , WD18 7NS

Usman Sahaq - 07403016016

Timeline

Service Operator Jubilee Line

Transport For London
06.2023 - 06.2023

Customers Assistant

King Of Pizza
07.2021 - Current

GCSEs - Strongest Subject - Computer Science

Watford Grammar School for Boys
09.2018 - 06.2023

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Omar Rumjon