
Empathetic and resilient support professional with experience across residential care, therapeutic support, mental health, and educational settings. Skilled in Trauma-Informed Care and Positive Behaviour Support (PBS), with a strong focus on promoting independence, emotional wellbeing, and positive outcomes for individuals with diverse and complex needs. Demonstrates excellent communication, safeguarding, crisis de-escalation, and teamwork skills, enabling effective collaboration with multidisciplinary teams while maintaining strict confidentiality. Committed to delivering high-quality, person-centred support that helps people feel safe, respected, and empowered to achieve their goals and improve their quality of life.