Olivia Stelling
Fallowfield,Manchester
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
1
1
year of professional experience
Work History
Front of house team member
JOSIES
Bishop's Waltham, Hampshire
09.2020 - 05.2021
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Polished glasses and cutlery to pristine standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Education
A-Levels - Religious Studies, Classical Civilisation and English Literature
Peter Symonds college
Hampshire 09/2020 - 08/2023
GCSEs - English literature, English Language, Classics, History, Religious Studies, Maths, Biology, Physics
King Edwards VI School
Southampton 01/2015 - 08/2020
Bachelor of Arts - Philosophy of religion
University of Manchester
Manchester 09/2023 -
Skills
- Customer Service
- Complaint handling
- Glassware polishing
- Order taking
- Food running
- FOH procedures
- Highly responsible and reliable
- Efficient under pressure
- Teamwork
Affiliations
- Running
- Reading
- Going to the Gym
Timeline
Front of house team member
JOSIES
09.2020 - 05.2021
A-Levels - Religious Studies, Classical Civilisation and English Literature
Peter Symonds college
09/2020 - 08/2023
GCSEs - English literature, English Language, Classics, History, Religious Studies, Maths, Biology, Physics
King Edwards VI School
01/2015 - 08/2020
Bachelor of Arts - Philosophy of religion
University of Manchester
09/2023 -
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