Olivia Ferrari
London
Summary
Experienced bar staff and team member seeking to transition into another career. Eager to leverage strong customer service skills and attention to detail. Proven ability to work efficiently in fast-paced environments and adapt to changing priorities.
Overview
7
7
years of professional experience
Work History
Bar Staff Member
Travelodge
03.2025 - 09.2025
- Performed opening duties and set up for the incoming shift.
- Kept bar presentable and well stocked to meet customer needs.
- Served high customer volumes during special events, holidays, and weekends.
- Handled customer, team, and business needs while avoiding unnecessary delays or errors.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for the dining experience as first point of contact for incoming guests.
- Followed health and safety protocols and maintained safe and sanitary environments for customers and staff.
Singing Teacher
Covent Garden Dragonhall Trust
09.2021 - 10.2022
- Co-developed, organised, and conducted weekly private singing lessons for individuals aged 12-21 at Soapbox Islington.
- Booked and scheduled all sessions.
- Demonstrated confident decision making in implementing engaging and tailored teaching methods, leading to improved vocal ability and performance skills in students.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Helped students prepare for auditions and special events.
Core Team Member
Covent Garden Dragonhall Trust
12.2018 - 10.2022
- Key volunteer at Soapbox Islington, responsible for planning and executing weekly youth events.
- Assisted in topic creation, outreach, meeting coordination, and promotional input.
- Played a key role in creating the young women's evening program.
- Demonstrated ability to be organised while managing multiple tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Carried out general administrative tasks.
Runner
Spitfire Audio
02.2019 - 05.2019
- Trained as a runner at Spitfire Audio as part of a traineeship under DiVA Apprenticeships.
- Acquired skills in tasks such as answering phones, arranging meetings, sorting mail, stocking the kitchen, maintaining stationery, general admin tasks, etc.
- Ran errands for various employees throughout company.
- Provided excellent customer service while meeting challenging time goals.
Education
Extended Certificate for Music Practitioners - Music Production And Performance
Big Creative Education
07.2020
Skills
- Customer Service
- Teamwork & Collaboration
- Communication Skills
- Organisation & Time Management
- Cash Handling & Till Operation
- Barista & Food Service
- Food Safety Knowledge
- Adaptability & Quick Learner
- Creativity & Writing
Core Skills
MS Excel, MS Word, Music Production, Digital Marketing, Communication, Time Management, Organisation, Vocal Instruction, Teaching, Customer Service, Safeguarding
Timeline
Bar Staff Member
Travelodge
03.2025 - 09.2025
Singing Teacher
Covent Garden Dragonhall Trust
09.2021 - 10.2022
Runner
Spitfire Audio
02.2019 - 05.2019
Core Team Member
Covent Garden Dragonhall Trust
12.2018 - 10.2022
Extended Certificate for Music Practitioners - Music Production And Performance
Big Creative Education
Similar Profiles
Adam DeaconAdam Deacon
Receptionist at TravelodgeReceptionist at Travelodge
SONIA AKOMASONIA AKOMA
Housekeeping cleaner at TravelodgeHousekeeping cleaner at Travelodge
Egle SiksnianieneEgle Siksnianiene
Housekeeper at TravelodgeHousekeeper at Travelodge
Chirag JaniChirag Jani
General Manager at TravelodgeGeneral Manager at Travelodge
Ryan ThomasRyan Thomas
Payroll Manager and Office Assistant at Running Hare Restaurants LtdPayroll Manager and Office Assistant at Running Hare Restaurants Ltd