Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Oliver Walker

ALDERSHOT,Hampshire

Summary

I am a self-motivated individual with excellent skills in guest relations and upselling products and services. I maintain a positive attitude and a willingness to learn, all while creating a welcoming environment.

I have strong interpersonal and communication skills, combined with a positive attitude.

Driven professional focused on building a career in sales. Capable of identifying customer needs. Skilled in persuasive communication, strategic thinking, and maintaining a positive attitude under pressure.

Overview

1
1
year of professional experience

Work History

Front of house team member

The Duke of Cambridge
ALDERSHOT, Hampshire
03.2025 - Current

.

  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Assisted guests with queries or requests for optimal guest experience.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Collaborated across the team to achieve productivity and efficiency.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Boosted sales revenue by upselling additional services effectively during post-sales interaction.

Front of house team member

Heaven's Kitchen
Farnham, Surrey
06.2024 - 02.2025
  • Facilitated positive dining experiences by providing excellent customer service.
  • Promoted special offers or events to increase awareness among customers.
  • Recommended menu items to guests, enhancing their dining experience.
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.

Customer server

North Camp Fish Bar
Farnborough, Hampshire
03.2024 - 06.2024

.

  • Assisted with product selection for optimal customer experience.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Complied strictly with health and safety regulations, promoting secure workplace conditions.
  • Delivered exceptional, friendly and fast service.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.

Education

A-Levels - Alevel Economics, Alevel Accountancy. C TEC Sports

Farnborough Sixth Form CollegeA
Farnborough, Hampshire
09.2023 -

Skills

  • Customer service excellence
  • Active listening
  • Resilient attitude
  • Up-selling
  • Customer Service
  • Customer relations
  • Payments processing accuracy

Affiliations

  • Fitness, Social time with Friends, Sports

Timeline

Front of house team member

The Duke of Cambridge
03.2025 - Current

Front of house team member

Heaven's Kitchen
06.2024 - 02.2025

Customer server

North Camp Fish Bar
03.2024 - 06.2024

A-Levels - Alevel Economics, Alevel Accountancy. C TEC Sports

Farnborough Sixth Form CollegeA
09.2023 -
Oliver Walker