Olalekan Osoneye
Erith
Summary
Enthusiastic person committed to providing compassionate, easily available support. Strong interpersonal abilities and emotional intelligence. History of success working with a multidisciplinary team.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Customer Service Representative
RG World Limited
Paddington, City of Westminster
05.2023 - Current
- Access control
- Corporate command and control
- Answered customer telephone calls promptly and improved on-hold wait times.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Adhered strictly to policies and procedures for continued company compliance.
- Patrolling to enhance protection of property, live and preventing/ detecting crime
- Help achieve set health and safety standard by working effectively as part of a team
Support Worker(voluntary)
Be-prepared Evangelical church
Woolwich,london, uk
06.2017 - Current
- Helped service users to gain ability to function independently in society.
- Support individuals who are distressed
- Helped restored the confidence of service consumers in the face of difficult conditions in life by offering guidance using approved and compassionate strategies
- Established and maintained good relationships with service users in other to improve physical and mental well being based on trust and non-judgement.
- helped read inspirational and motivational books to keep the company of service users
Health and Safety Representative
RMT
London, uk
11.2018 - 10.2022
- Member of safety committee board where all safety concerns are address in a collaborative manner.
- Regularly inspected facilities to ensure adherence to fire, hazard and safety guidelines.
- Promoted responsible health and safety culture across departments.
- Responded to reported emergencies as instructed and with utmost efficiency.
- Inspired behavioural change to improve workplace safety and regulatory compliance.
- Investigated accidents and hazardous incidents to determine causes, making recommendations for corrective action.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses, documenting findings appropriately.
- Produced accurate and detailed notes to facilitate Incident Report (IR) process.
- Collaborated with external authorities to enforce rules and regulations.
- Expertly guided H&S decisions in areas with low-scoring audits to guarantee compliance.
- Managed employee satisfaction and wellbeing through health and safety programs.
Education
level 5 - Health and Social Care with foundation
University of Bedfordshire
London 06.2021 -
Trade Union Health and Safety Representatives
East Riding college
Beverley 10.2019 - 11.2020
level 2 (Door Supervision) - door supervision
Security Industry Authority
London 09.2018 - 10.2018
GCSEs - Maths English
West African Examination Council
Nigeria 06.1995 - 07.1995
Skills
- Relationship-building
- Good communication skills
- Problem solver
- Ability to follow complex instructions
- Reporting skills
- Ability to handle difficult situation calmly
- surveillance skills
- Adaptive team player
- Basic computer knowledge
- Outstanding customer service
Languages
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer Service Representative
RG World Limited
05.2023 - Current
level 5 - Health and Social Care with foundation
University of Bedfordshire
06.2021 -
Trade Union Health and Safety Representatives
East Riding college
10.2019 - 11.2020
Health and Safety Representative
RMT
11.2018 - 10.2022
level 2 (Door Supervision) - door supervision
Security Industry Authority
09.2018 - 10.2018
Support Worker(voluntary)
Be-prepared Evangelical church
06.2017 - Current
GCSEs - Maths English
West African Examination Council
06.1995 - 07.1995
Similar Profiles
Debayan BasakDebayan Basak
MIS Executive at La Opala RG LimitedMIS Executive at La Opala RG Limited
Manish Kumar ShrivastavaManish Kumar Shrivastava
Senior Store Manager at RG LIFE STYLE PRIVATE LIMITEDSenior Store Manager at RG LIFE STYLE PRIVATE LIMITED
Waqas AhmadWaqas Ahmad
MANAGER - Power Sale/ Govt Policy at Vaayu (India) Power Corporation Private Limited - Group company of Wind World India LimitedMANAGER - Power Sale/ Govt Policy at Vaayu (India) Power Corporation Private Limited - Group company of Wind World India Limited
Rolanda MirembaRolanda Miremba
Accounts Receivable Specialist at McKesson CanadaAccounts Receivable Specialist at McKesson Canada
Joyce RuffJoyce Ruff
House Cleaner at FreelanceHouse Cleaner at Freelance