Compassionate and dedicated Health and Social Care Professional with over 6 years of experience providing high-quality support to individuals with mental health conditions, learning disabilities, and medical needs. Known for delivering person-centred care, promoting independence, and maintaining a safe and respectful environment. Strong communicator and team player, skilled in crisis de-escalation, safeguarding, and empathetic engagement. Experienced in recovery-oriented service planning and management. Assessed, monitored and evaluated individuals' needs for personalised, responsive care program. Collaborates with multidisciplinary teams for excellent department productivity and well-maintained care continuity.