KINGSLEY OKWUNDU
London,United Kingdom
Summary
Compassionate and adaptable Healthcare Assistant with extensive experience supporting vulnerable individuals across acute hospital, mental health (including PICU), dementia, and rehabilitation settings. Currently working within the NHS, delivering high-quality, person-centred care in fast-paced clinical environments.
Skilled in vital signs monitoring, patient observation, infection prevention and control, and supporting care plans in collaboration with multidisciplinary teams. Confident in recognising changes in patient presentation and escalating concerns appropriately to ensure patient safety.
Experienced in providing holistic support including personal care, mobility assistance, nutritional support, and rehabilitation activities while maintaining dignity, privacy, and safeguarding standards at all times.
Demonstrates strong communication skills, emotional resilience, and the ability to build therapeutic relationships with patients, families, and colleagues. Committed to promoting recovery, safety, and continuous improvement in care delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Mental health support worker
East London NHS Foundation Trust
London, Newham
2025.11 - Current
- Provide compassionate, person-centred care to patients experiencing acute mental health crises in Acute and PICU settings.
- Build therapeutic relationships with patients while promoting dignity, respect, recovery, and independence.
- Observe, monitor, and accurately document patients' mental state, behaviour, physical health, and risk factors, promptly escalating concerns to multidisciplinary team.
- Support patients with activities of daily living, including personal care, nutrition, hydration and maintaining safe environment.
- Conduct and record physical health observations(e.g. blood pressure, pulse, temperature, oxygen saturation and blood glucose) in line with Trust policies
- Demonstrate flexibility by working across Acute and Psychiatric Intensive Care Unit (PICU) services to meet clinical demands.
- Contribute to effective handovers, risk assessments, and ward safety through clear communication with colleagues.
- Respond appropriately to emergency situations, following Trust procedures and safeguarding policies.
- Work collaboratively with nurses, doctors, occupational therapists, psychologists, and other members of multidisciplinary team to deliver high-quality care.
- Support patients during periods of heightened distress using de-escalation and conflict resolution techniques to minimise restrictive interventions.
- Escort patients safely to appointments, therapeutic activities, and leave where appropriate.
- Maintain infection prevention and control standards, ensuring clean, safe, and therapeutic ward environment.
Children's Support Assistant
The Children's Trust
Tadworth, United Kingdom
2024.10 - 2025.05
- Delivered personalised care and emotional reassurance to children with acquired brain injuries and complex neurological needs, ensuring therapeutic interventions adhered to EHCPs and safeguarding frameworks.
- Implemented consistent routines for intimate personal care while fostering autonomy and sensory engagement to promote developmental milestones.
- Actively contributed to MDT meetings by reporting behavioural triggers, escalation patterns, and recovery trends for tailored behavioural intervention plans.
- Conducted regular clinical assessments including NEWS2 scoring, respiratory and neurological checks to promptly identify clinical deterioration.
- Facilitated structured sensory stimulation and play therapy sessions, aligned with paediatric occupational therapy goals to enhance motor and cognitive skills.
- Applied low-arousal and PMVA techniques to de-escalate challenging behaviours, maintaining safe and compassionate environment.
- Maintained meticulous documentation of care logs, incident reports, and progress notes in compliance with GDPR and institutional standards.
Healthcare Assistant
Adeline Recruits
Farnham, United Kingdom
2024.06 - 2024.09
- Provided high-quality personal and psychological support to clients with dementia, learning disabilities, and autism, using tailored care plans and positive behaviour support models.
- Administered medications safely in accordance with MAR chart, flagging anomalies and adverse reactions to clinical leads for immediate action.
- Delivered structured social and therapeutic activities such as reminiscence therapy and life-story work to promote mental stimulation and reduce social isolation.
- Demonstrated proficiency in applying infection prevention strategies including donning PPE, waste segregation, and maintaining clinical hygiene across all touchpoints.
- Liaised effectively with families, GPs, and social workers to foster continuity of care and strengthen individual care outcomes.
- Documented daily observations, fluid balance charts, bowel records, and behaviour logs with accuracy and confidentiality.
- Supported clients during transitions (e.g., hospital discharges or changes in care settings), ensuring emotional readiness and procedural compliance.
HCA/Support Worker
Florence Avenue Care Home
Morden, United Kingdom
2023.05 - 2024.05
- Provided high-quality, person-centred care to elderly residents with varying physical and mental health needs, including dementia and mobility impairments.
- Supported residents with daily activities such as personal hygiene, dressing, toileting, feeding, and mobility, ensuring their comfort, dignity, and independence.
- Assisted in administration of medication under supervision and maintained accurate documentation in line with care plans and regulatory standards.
- Collaborated closely with nurses, therapists, and other multidisciplinary team members to ensure holistic care tailored to each resident's individual needs.
- Maintained clean, safe, and welcoming environment by following infection control procedures and health and safety protocols.
- Offered emotional support and companionship to residents, helping reduce social isolation and promoting mental well-being.
- Actively participated in training sessions, fire drills, and safeguarding briefings to stay updated on care standards and best practices.
Domiciliary Healthcare Assistant
Holistic Community Care
London, United Kingdom
2023.09 - 2024.02
- Delivered compassionate, client-focused care to individuals within their own homes, supporting independence while meeting wide range of physical and emotional needs.
- Assisted with personal care routines including bathing, grooming, toileting, and dressing, ensuring each client's dignity and comfort were upheld at all times.
- Administered prescribed medication safely and accurately, recording all interventions in line with care plans and CQC standards.
- Prepared meals and supported clients with feeding and nutrition management according to dietary needs and preferences.
- Carried out domestic tasks such as light cleaning, laundry, and shopping to maintain safe and comfortable home environment.
- Provided mobility support and safe transfers using appropriate equipment such as hoists and walking aids, adhering to manual handling procedures.
- Built trusting, respectful relationships with clients and their families, offering companionship and emotional support to combat loneliness and improve mental well-being.
- Observed and reported changes in clients' health or behaviour to senior staff or medical professionals to ensure timely interventions.
Senior Clinical/Nursing Assistant
Preston Hospital
, Nigeria
2021.01 - 2023.03
- Supported physicians and senior nurses in delivering clinical and nursing interventions across medical-surgical units, adhering to ethical and procedural guidelines.
- Conducted patient admissions, preoperative assessments, and post-operative care including wound care, cannulation prep, and vital sign monitoring.
- Performed catheter care, assisted with dressing changes, and maintained aseptic techniques to minimise hospital-acquired infections.
- Trained and supervised junior staff in standard care procedures and infection control, reinforcing policy compliance and service consistency.
- Educated patients and caregivers on medication regimens, nutritional guidelines, and home-care strategies, improving discharge preparedness.
- Facilitated ward rounds by maintaining updated patient charts and liaising with multidisciplinary team to align care pathways.
- Monitored patients for changes in clinical status and escalated deterioration promptly to senior clinicians, reducing critical incidents.
Assistant Practitioner
Preston Hospital
, Nigeria
2020.01 - 2021.01
- Played central role in delivery of comprehensive rehabilitation programs tailored for patients with musculoskeletal, neurological, and orthopaedic impairments.
- Coordinated with physiotherapists and OTs to deliver structured mobility routines aimed at restoring functional independence.
- Conducted ADL (Activities of Daily Living) assessments and implemented personalised care plans to support physical recovery.
- Delivered therapeutic handling and repositioning techniques using hoists and mobility aids, in line with moving and handling standards.
- Provided emotional encouragement and therapeutic interaction, enhancing patient motivation and reducing rehab drop-out rates.
- Maintained detailed rehabilitation progress charts and participated in MDT review sessions to ensure responsive and person-centred planning.
- Delivered family education workshops on home care adjustments, fall prevention, and safe mobility practices post-discharge.
Senior Healthcare Assistant
Preston Hospital
, Nigeria
2019.01 - 2020.01
- Delivered frontline care to patients across paediatric, adult, and geriatric wards, ensuring physical, emotional, and nutritional needs were met.
- Managed hygiene needs, nutritional support, toileting, and continence care using person-centred approaches that upheld patient dignity.
- Assisted in multidisciplinary rounds by contributing insights into patient behaviour, response to treatment, and personal preferences.
- Escorted patients to diagnostic appointments and surgeries, ensuring seamless coordination and patient reassurance throughout.
- Trained new support staff on ethical care delivery, confidentiality standards, and accurate care documentation.
- Responded to critical alerts including falls, seizures, and cardiac events with prompt, calm action while alerting clinical leads.
- Delivered culturally sensitive care tailored to individual beliefs, religious practices, and communication needs.
Education
Level 4 Diploma - Health and Social Care
Apex Learning
United KingdomLevel 3 Diploma - Health and Social Care
IOMH
United KingdomBachelor of Science - Marketing
University of Ilorin
NigeriaAssociate degree - Business Management
Valdymas College of Advanced and Preliminary Studies
NigeriaLevel 5 Diploma - Health and Social Care
Reed
United KingdomWest African Senior School Certificate - Commerce
The Gem International Schools
NigeriaSkills
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Clinical Care Skills
-
Person-centred care delivery across acute, mental health, and high-dependency settings
-
Vital signs monitoring (blood pressure, pulse, temperature, oxygen saturation, NEWS2)
-
Recognition of patient deterioration and timely escalation
-
Infection prevention and control (IPC) compliance
-
Basic Life Support (BLS) and emergency response awareness
-
Safe medication awareness and support within HCA scope
-
Wound care assistance and general clinical support
-
Patient Care & Support
-
Personal care and hygiene assistance while maintaining dignity and respect
-
Nutritional and hydration support for vulnerable patients
-
Mobility assistance, including safe manual handling and hoist use
-
End-of-life care support with compassion and sensitivity
-
Support with rehabilitation activities and structured care plans
-
Dementia, elderly care, and complex needs support
-
Communication & Interpersonal Skills
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Building rapport and trust with patients and families
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Therapeutic communication and active listening
-
Supporting distressed or vulnerable individuals with empathy
-
Clear handover communication within multidisciplinary team
-
Safety, Risk &Safeguarding
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Safeguarding adults and children awareness reporting
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Risk observation and escalation of behavioural or physical changes
-
De-escalation of challenging behaviour in high-pressure situations
-
Maintaining safe ward environments and following safety protocols
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Incident reporting and adherence to policies
-
Teamwork &Professional Practice
-
Effective MDT collaboration with nurses, doctors and, allied health professional
-
Time management and prioritisation in busy clinical environments
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Adaptability across different wards and care settings
-
Commitment to continuous learning and professional development
-
Patient advocacy and promoting dignity in care delivery
-
Digital &Administrative Skills
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Accurate clinical documentation using Electronic Patient Records
-
Attention to detail in recording observations and care notes
-
Proficient in Microsoft Office (Word, Excel, Outlook)
Certification
- Care Certificate (Standards 1-15)
- Basic Life Support
- Manual Handling/ Safe Moving & Handling (People Handling)
- Infection Prevention and Control (IPC)
- Safeguarding Adults Level 1 & 2
- Safeguarding Children Level 1 & 2
- Health & Safety Awareness
- Fire Safety Training
- Information Governance / Data Protection (GDPR)
- Safety Intervention
- Inpatient Safety
- Equality and Diversity
References
References available upon request.
Timeline
Mental health support worker
East London NHS Foundation Trust
2025.11 - Current
Children's Support Assistant
The Children's Trust
2024.10 - 2025.05
Healthcare Assistant
Adeline Recruits
2024.06 - 2024.09
Domiciliary Healthcare Assistant
Holistic Community Care
2023.09 - 2024.02
HCA/Support Worker
Florence Avenue Care Home
2023.05 - 2024.05
Senior Clinical/Nursing Assistant
Preston Hospital
2021.01 - 2023.03
Assistant Practitioner
Preston Hospital
2020.01 - 2021.01
Senior Healthcare Assistant
Preston Hospital
2019.01 - 2020.01
Level 4 Diploma - Health and Social Care
Apex Learning
Level 3 Diploma - Health and Social Care
IOMH
Bachelor of Science - Marketing
University of Ilorin
Associate degree - Business Management
Valdymas College of Advanced and Preliminary Studies
Level 5 Diploma - Health and Social Care
Reed
West African Senior School Certificate - Commerce
The Gem International Schools