Compassionate Care Assistant dedicated to maintaining the highest levels of care for Service Users. Supports individuals with diverse needs, ensuring comfort, dignity, and emotional well-being. Monitors and reports on health progress, actively promoting independence and engagement in daily activities. Friendly and compassionate with natural ability to connect with people. Skilled in communication and patience, ensuring comfort and understanding in challenging situations. Reliable and always ready to lend helping hand, promoting supportive environment. Eager to bring empathy and care to those in need.
Overview
20
20
years of professional experience
Work History
Care Assistant
Four Crest Care (Wisbech) Ltd /Larchwood Care
wisbech, United Kingdom
02.2023 - Current
Ensure the highest possible levels of care are maintained by supporting Service Users when required with all aspects of daily living.
Assist Clients in all aspects of their care needs, e.g physical, emotional and spiritual
Peovide Supervision and attention when needed, ensuring Service Users retain their comfort and dignity
Pay particular attention to assisting Service Users who have limited mobility, or physical learning difficulties making the best use of aids provided
Closely monitor Service Users who may be confused and/or who have behavioural problems
Assist in the promotion of continence
Assist in delivery of care for Service Users who are dying or who have a progressive illness
Observe care planning needs for Service Users and completed daily records as instructed and in line with the Company's polices ans procedures.
Assist in framework of social activities by interacting with Service Users and helping them continue with hobbies and activities in the Care Centre.
Answer Nurse Call system giving assistance as required.
Answer the door and telephone appropriately. Respond accordingly and pass on messages promptly
Report on well-being of Service Users
Executive Secretary
Zimbabwe Electoral Commission (ZEC)
Harare, Zimbabwe
01.2007 - 01.2023
Handled incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff.
Organised and minuted meetings, ensuring accurate record-keeping and follow-up on action points.
Took detailed minutes in meetings, circulating information and relevant actions and chasing up accordingly.
Provided high-level administrative support to executive teams, aiding smooth department running.
Acted as the first point of contact for visitors, providing a professional welcome and directing them appropriately.
Implemented and maintained filing systems, ensuring efficient organisation and retrieval of documents.
Handled confidential documents and information with discretion, upholding the privacy and security of the organisation.
Facilitated communication between senior management and staff, promoting an open and efficient workplace environment.
Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
Took messages from clients and relayed them to relevant staff promptly.
Maintained organised calendar covering team meetings, trips and appointments.
Prepared reports, presentations, and briefs to support decision-making processes for leadership teams.
Managed incoming and outgoing correspondence, prioritising and directing as appropriate to maintain workflow.
Supervised junior administrative staff, providing training and guidance to improve performance and efficiency.
Arranged supplies and spaces for staff meetings and trips.
Day Care Assistant
Stone River Pre-School
Harare, Zimbabwe
01.2006 - 12.2006
Planned and delivered play activities with structure and enthusiasm, encouraging group participation.
Assisted children with basic tasks, including feeding and washing, while encouraging independence.
Conducted risk assessments for activities, minimising potential hazards in the daycare setting.
Facilitated engaging learning activities designed to promote early literacy and numeracy skills in a playful environment.
Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
Monitored children's progress through regular observations and assessments, providing feedback to parents and caregivers.
Reported on child progress to maintain detailed, up-to-date health records.
Targeted activities and games to suit children's ages and abilities.
Built compassionate, caring relationships with children and families, enhancing nursery popularity through word-of-mouth recommendations.
Managed inventory of nursery supplies and resources, ensuring availability of educational materials and equipment.
Education
NVQ Level 2 - Care Modules Certificates
Pro Trainings Europe Limited
Online
2023
Bachelor of Science - Honours Degree in Development Studies
Zimbabwe Ezekiel Guti University
Bindura
2021
Higher National Diploma - Office Management / Secretarial
Harare Polytechnic College
Harare
2009
GCSEs - Ordinary Level
Nyadire Secondary School
Mutoko
1997
Skills
Personal care
Patient interaction
Risk assessment
Client relationship management
Confidentiality practices
Document preparation
Confidential information handling
Time management
Data entry accuracy
Professional etiquette
Languages
English
Upper Intermediate
B2
Interests
Reading
cooking
Travelling
Gardening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Assistant
Four Crest Care (Wisbech) Ltd /Larchwood Care
02.2023 - Current
Executive Secretary
Zimbabwe Electoral Commission (ZEC)
01.2007 - 01.2023
Day Care Assistant
Stone River Pre-School
01.2006 - 12.2006
NVQ Level 2 - Care Modules Certificates
Pro Trainings Europe Limited
Bachelor of Science - Honours Degree in Development Studies
Zimbabwe Ezekiel Guti University
Higher National Diploma - Office Management / Secretarial