Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
Sumaiya Begum Suma

Sumaiya Begum Suma

Crawley,United Kingdom

Summary

Compassionate and reliable Care Support Worker with experience delivering person-centred care across community and hospital discharge settings. Skilled in supporting individuals with complex needs and promoting independence. Proven ability to provide rapid care as part of an Urgent Community Response (UCR) team. Strong communication and documentation skills, committed to dignity, respect, and high-quality care.

Overview

3
3
Languages
1
1
Certification
9
9
years of professional experience

Work history

care assistant

Hasz Home Care Services
Crawley, London
2024.01 - Current
  • Delivering compassionate, person-centred care to individuals in their homes, including those recently discharged from hospital. Supporting recovery, independence, and safety through holistic approach to homecare.
  • Provide person-centred care to clients in their homes, focusing on dignity, safety, and independence.
  • Work as part of the Urgent Community Response (UCR) within the Hospital Discharge Team, providing rapid assessment and care planning to facilitate timely and safe transitions from hospital to home.
  • Play an active role in the Hospital Discharge Team, supporting clients transitioning from hospital to home through risk assessments, care planning, and follow-up monitoring.
  • Assist with personal care including bathing, dressing, toileting, and hygiene maintenance.
  • Prompt and administer medication in line with care plans.
  • Support clients with mobility and fall prevention using appropriate aids.
  • Offer emotional reassurance and build strong, trust-based relationships with clients and families.
  • Maintain accurate care records and communicate effectively with multidisciplinary teams.

Care / Support Worker

Sylhet Adhunik Hospital
Sylhet, Bangladesh
2020.01 - 2023.09
  • Supported patients with personal care needs, including washing, dressing, mobility, and meal assistance
  • Assisted nursing staff with routine observations such as temperature, pulse, respiration, and blood pressure
  • Monitored patient comfort and promptly reported any changes in condition
  • Helped maintain a clean, safe, and organised ward environment
  • Provided emotional support and reassurance to patients and their families
  • Followed infection control procedures and adhered to hospital policies to ensure patient safety

Care assistant

Asma care home limited
Sylhet, Bangladesh
2018.01 - 2019.12
  • Provided compassionate, person-centred care to service users while respecting their dignity, privacy, and independence.
  • Assisted clients with personal care, including washing, dressing, grooming, and toileting.
  • Supported individuals with mobility, transferring, and safe use of mobility equipment.
  • Assisted with meal preparation, feeding, and monitoring nutrition and hydration.
  • Administered or assisted with medication in accordance with care plans and organisational policies.
  • Monitored clients' physical and emotional wellbeing, reporting any concerns to senior staff.
  • Maintained accurate daily care records and documented observations.
  • Provided companionship and emotional support to improve clients' quality of life.
  • Worked collaboratively with healthcare professionals, colleagues, and family members to deliver high-quality care.
  • Followed safeguarding procedures, infection prevention measures, and health and safety regulations at all times.
  • Assisted with light household tasks to maintain a clean, safe, and comfortable environment.

Demonstrated excellent communication, empathy, patience, and teamwork while delivering outstanding care.

Education

Higher secondary Certificate (HSC) - Department of Science

Sylhet Technical School and College
Sylhet, Bangladesh

Secondary School Certificate (SSC) -

Sylhet Technical School and College
Sylhet, Bangladesh
01.2017

Skills

  • Punctual, reliable, and able to use own initiative
  • Experience of dealing with challenging behaviours
  • Possessing a caring and understanding attitude
  • Have the energy and enthusiasm to carry out and complete projects
  • Experience of working with people with a learning disability who need extra support
  • Dementia care expertise
  • Responsive listening
  • Personal care plan execution
  • Patient safety training
  • Emergency response readiness
  • Meal preparation aptitude
  • Use of medical software
  • Elderly support expertise
  • Respecting boundaries
  • Physiotherapy assistance
  • Assisted living procedures familiarity
  • Bathing and dressing assistance
  • Assisting with personal hygiene
  • Manual handling certification
  • Person-centred care plans
  • First Aid
  • Elderly care
  • Personal care assistance
  • Patient safeguarding
  • Personal care
  • Dementia awareness
  • Activities of Daily Living
  • Food preparation
  • Medication Administration
  • Care management
  • Patient transport
  • Meal preparation
  • Disability Care
  • Care plan management
  • Pain management
  • Process Improvement
  • Social care
  • Care programme oversight
  • Disability awareness
  • Personal hygiene support
  • Emotional resilience
  • Mental health support
  • Compassionate care
  • Dispensing medication
  • Manual handling training
  • Family liaison
  • Basic Life Support Certification

End-Of-Life support

Certification

  • First Aid Certificate
  • Care Certificate
  • Safeguarding Adults and Children
  • Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF)

Languages

English
Upper intermediate (B2)
A1
Bangladesh
Proficient (C2)
A1
Hindi
Proficient (C2)
A1

Timeline

care assistant

Hasz Home Care Services
2024.01 - Current

Care / Support Worker

Sylhet Adhunik Hospital
2020.01 - 2023.09

Care assistant

Asma care home limited
2018.01 - 2019.12

Higher secondary Certificate (HSC) - Department of Science

Sylhet Technical School and College

Secondary School Certificate (SSC) -

Sylhet Technical School and College
Sumaiya Begum Suma