Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Samantha Houseago

Birmingham,west midlands

Summary

Compassionate individual with strong desire to support and care for others. Demonstrates excellent communication and interpersonal skills, combined with background in customer service and teamwork. Committed to providing high-quality care and enhancing well-being of those in need.

Overview

22
22
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Care assistant

Birmingham City Council
Birmingham, West midlands
04.2015 - Current
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst residents.
  • Assisted in all aspects of personal care, toileting, retaining comfort and dignity.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Respected privacy and dignity of each resident during provision of care services, following health and safety.
  • Reporting any concerns to Seniors/management team.
  • recording on I care system of how their day went, food, fluid, ADL charts and progress notes.
  • Read updated care plans/risk assessments.
  • Encouraging Healthy diets and good hydration.
  • Weighing residents monthly and recording.
  • Give choice of activity the residents would like to do and join in with them.


Senior care assistant

Birmingham City Council
Birmingham, West midlands
08.2008 - Current
  • Delivered personal care focused on individual needs, toileting, preserving patient dignity and self-esteem.
  • Managed medication administration for residents, adhering strictly to prescribed doses, recording of medication taken or refused, booking in medication on the system, disregarding of out of date and refused medication safely.
  • Worked with compassion and empathy, promoting independence, person centred care, prioritising wellbeing and dignity for optimal resident comfort.
  • Monitored care staff to assess care provisions and implement continued best practices, delegating staff to work on their units, challenging bad practicing, reporting and recording.
  • Adhering to health and safety, updating of risk assessments and review.
  • Encouraging nutrition and hydration.
  • Dealing with accidents, illness, completing documents, accident forms and other relevant documentation such as progress notes, fall diary, health professionals, making 999 and 111 calls.

Production operative

Bounty
Diss, Norfolk
01.2006 - 12.2007
  • Followed company procedures for effective task completion.
  • Kept workspaces clean and organised with regular attention.
  • Accurately labelled and packaged items.
  • Maintained a clean work environment, promoting overall well-being of staff.

Domestic Cleaner

Norfolk and Norwich University Hospital
Norwich, Norfolk
03.2005 - 12.2005
  • Swept, mopped and vacuumed floors with spotless results.
  • Maintained cleanliness by regularly dusting and polishing furniture.
  • Executed regular deep cleans for optimal health and hygiene.
  • Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.

Hotel cleaner

Wensum valley golf and hotel club
Norwich, Norfolk
06.2003 - 02.2005
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Ensured guest satisfaction by maintaining cleanliness and orderliness of all hotel areas.
  • Vacuumed carpeted areas and mopped hard floors.

Education

GCSEs - Maths, English, Science, Art, PE.

Costessey High School
Norwich, Norfolk
01.1996 - 08.2001

Skills

    Personal care

  • Elderly care
  • Personal care assistance
  • Healthcare and safety
  • Safeguarding knowledge
  • Assisting with personal hygiene
  • Bathing and dressing assistance
  • Manual handling
  • Positive attitude
  • Personal care tasks
  • Calm under pressure
  • Personal hygiene support
  • Patient safeguarding
  • Effective communication
  • Food hygiene understanding
  • Housekeeping
  • Dementia awareness
  • Patient bathing
  • Active listening
  • Manual handling training
  • Food Hygiene
  • Confidentiality understanding
  • Bedmaking
  • Food preparation
  • Patient care
  • First aid knowledge
  • Compassionate care
  • Patient handling and positioning
  • Personal hygiene promotion
  • Mobility support
  • Health and safety protocols
  • Meal preparation
  • Patient relationship building
  • Hoist operation
  • Documentation
  • End Of Life Care
  • Professionalism
  • End-Of-Life support
  • Person-centred care plans
  • Record-keeping
  • Patient observation
  • Infection control awareness
  • Decision making
  • Patient observations
  • Manual handling certification
  • Activities of Daily Living
  • Respecting boundaries
  • Person-Centred Approach
  • Disability awareness
  • Patient dressing
  • Social care
  • Infection prevention and control
  • Confidentiality adherence
  • Medication Administration
  • Empathetic communication
  • Risk Assessment
  • Pressure area care
  • Diet and nutrition assistance

Certification

Music, tv shows, Horse riding, walking and animals.

References

References available upon request.

Timeline

Care assistant

Birmingham City Council
04.2015 - Current

Senior care assistant

Birmingham City Council
08.2008 - Current

Production operative

Bounty
01.2006 - 12.2007

Domestic Cleaner

Norfolk and Norwich University Hospital
03.2005 - 12.2005

Hotel cleaner

Wensum valley golf and hotel club
06.2003 - 02.2005

GCSEs - Maths, English, Science, Art, PE.

Costessey High School
01.1996 - 08.2001

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Samantha Houseago