Joan Smith
Accrington,Lancashire
Summary
Compassionate Care Assistant with deep-rooted empathy and commitment to enhancing patient well-being. Skilled in providing daily care, emotional support, and creating comfortable living environments. Known for fostering positive relationships and contributing to cohesive team. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Care assistant
Lancashire County Council
Clayton le Moors, Lancashire
07.1988 - Current
- Provided emotional support to patients, improving their mental wellbeing.
- Assisted in daily living activities for enhanced patient comfort.
- Administered medication to patients, ensuring proper health management.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered excellent customer service by addressing concerns of patients' families.
- Organised recreational activities for improved social interaction amongst residents.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Collaborated with healthcare team for effective patient care delivery.
- Encouraged independence among patients whilst assisting them with tasks.
- Monitored vital signs of patients for early detection of health complications.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Respected privacy and dignity of each resident during provision of care services.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Submitted reports to manager regarding status of client.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Adapted to service users' needs and requests to maintain personalised care.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Minimised care continuity issues by keeping thorough, accurate records.
- Kept patient environments clean and neat following optimum hygiene standards.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Provided attentive first-hand care, comfort and safety to patients.
- Positioned, lifted and transported patients with limited mobility.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
- Assembled and dismantled equipment required by healthcare professionals.
Home carer
Lancashire County Council
Accrington, Lancashire
05.1988 - 11.1998
- Ensured client comfort by providing direct personal care, including bathing and dressing.
- Improved patient nutrition through careful meal preparation in line with dietary requirements.
- Maintained a clean and safe home environment for patients to promote their wellbeing.
- Administered medication as prescribed to manage health conditions effectively.
- Built strong relationships with clients, enhancing their emotional wellbeing.
- Assisted clients with mobility issues to increase independence and confidence.
- Provided companionship for elderly patients, reducing feelings of loneliness and isolation.
- Coordinated appointments to ensure optimal healthcare provision for all clients.
- Facilitated social integration activities for clients' mental stimulation and community engagement.
- Managed efficient household tasks such as grocery shopping, laundry and cleaning to maintain hygiene standards.
- Documented daily care plans accurately, ensuring continuity of care between shifts and team members.
- Conducted risk assessments around the house, minimising potential dangers for clients.
- Demonstrated empathy towards family members during difficult times, offering emotional support when needed.
- Monitored vital signs regularly; alerted medical professionals if required to safeguard client health.
- Utilised lifting equipment correctly to move disabled or frail patients safely around the home environment.
- Taught self-care skills to patients where appropriate, fostering independence whilst maintaining dignity.
- Maintained strict levels of confidentiality regarding personal information and medical records; adhering strictly to data protection regulations.
- Provided overnight care when required; ensuring peace of mind for both client and relatives.
- Handled emergency situations calmly; contacting relevant medical teams efficiently when necessary.
- Assisted in daily personal care routines for improved patient wellbeing.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Cooked meals to meet diverse dietary requirements.
- Completed laundry, ironing and dry cleaning.
- Hoovered and tidied rooms with keen eye for detail.
- Closely monitored patient conditions, minimising need for additional medical attention.
- Picked up client shopping and prescriptions.
- Administered medication and kept comprehensive records.
- Upheld safety and hygiene standards to reduce incidents and accidents.
- Evaluated client health conditions and reported concerns to manager.
- Maintained wheelchairs, walking frames, and hearing aids.
- Practiced safety and hygiene procedures by maintaining clean work environment.
- Managed diverse daily wellbeing duties, from activity planning to mobility support.
- Transported and accompanied clients to appointments.
- Improved patient satisfaction ratings by providing faultless personal care.
- Shared hobbies and interests to build rapport with clients.
- Nurtured service users' confidence and independence, improving social rehabilitation for patients.
- Promoted healthier living choices to improve wellbeing of clinically obese patients.
- Conducted risk assessments and checked fire alarm systems.
- Facilitated payments for mortgage, electricity and water bills.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Planned client meal plans, shopped for ingredients and cooked meals.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Involved clients in decision-making to promote independence.
- Answered questions from clients, family members, and other carers.
- Kept detailed records of care activities, condition changes and treatment responses.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Ran personal errands for clients and transported individuals to social gatherings.
- Followed client treatment plans for exercises, medications and wound care.
- Accompanied clients to important appointments.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
- Read aloud to clients, offering mental stimulation and social companionship.
- Helped clients to carry out instructions recommended by health professionals.
- Adapted care activities in response to clients' mood, energy levels, and preferences.
- Assisted clients with adapting to life changes due to bodily or brain injuries.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
- Provided tailored support to family members through particularly difficult periods.
Education
The Hollins
Accrington 09.1975 - 06.1979
Skills
- Patient care
- First aid certification
- Medication administration
- Physiotherapy assistance
- Wound dressing
- Health promotion knowledge
- Palliative care techniques
- Dementia care proficiency
- Elderly support expertise
- CPR certified
- Hoist operation mastery
- Food hygiene understanding
- Mental health awareness
- Diabetes management knowledge
- Meal preparation aptitude
- Personal hygiene support
- Disability awareness
- Responsive listening
- Emergency response readiness
- Assisted living procedures familiarity
- Therapeutic communication
- Compassionate approach
- Incontinence care experience
- End-Of-Life care competency
- Safeguarding vulnerable adults training
- Confidentiality adherence
- Epilepsy management awareness
- Manual handling training
- Nutritional guidance aptitude
- Mobility assistance proficiency
- Experience with specialised equipment
- Person-centred care plans
- First Aid
- Elderly care
- Personal care assistance
- Nutrition management
- Patient safeguarding
- Documentation development
- Housekeeping
- Safeguarding knowledge
- Personal care
- Infection prevention and control
- Cultural awareness
- Dementia awareness
- Activities of Daily Living
- Patient transport
- Meal preparation
- Disability Care
- Infection prevention
- End Of Life Care
- Care plan management
- Pain management
- Community engagement
- Organisational standards
- Social care
- Financial assistance
- Family liaison
- Mobility equipment operation
- Diet and nutrition assistance
- Patient record keeping
- Medicine dispensing
- Prescription administration
- Documentation
- Patient hygiene
- Vital signs monitoring
- Mobility assistance
- Record-Keeping
- Health and safety compliance
- Personal care tasks
- Catheter care
- Feeding support
- Pressure area care
- Data entry proficiency
- Communication with healthcare professionals
- Patient observation
- Equipment sterilisation
- Nutritional support
- Bathing assistance
- Oral care provision
- Toileting assistance
- First aid knowledge
- Dementia care skills
- End-Of-Life care understanding
- Manual handling techniques
- Basic life support certification
- Documentation accuracy
Affiliations
- Dog walking
- Swimming
- Cooking
Languages
English
Fluent
Certification
NVQ Level 2 Care Certificate.
First Aid Certificate.
Moving and Handling Certificate.
Approach to Conflict Certificate.
Medication Certificate.
Timeline
Care assistant
Lancashire County Council
07.1988 - Current
Home carer
Lancashire County Council
05.1988 - 11.1998
The Hollins
09.1975 - 06.1979
NVQ Level 2 Care Certificate.
First Aid Certificate.
Moving and Handling Certificate.
Approach to Conflict Certificate.
Medication Certificate.
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