An enthusiastic, self-motivated, and organized individual with experience in delivering exceptional customer support. Proficient in handling a wide range of customer inquiries, resolving issues, and providing tailored solutions. Possessing strong communication skills, an ability to build rapport, and a commitment to ensuring customer satisfaction. Exceptional problem-solving and analytical skills with the capacity to manage multiple tasks efficiently. Now seeking a full-time Customer Service role in a dynamic organization, where I can contribute to enhancing customer experiences and fostering long-term relationships.
Provided exceptional customer service by efficiently handling orders
and addressing customer needs.
Executed accurate processing of cash and card transactions, ensured proper float balancing, and managed bank deposits with precision Streamlined telephone call handling by promptly addressing inquiries and reducing on-hold wait times, improving overall customer experience.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons.
Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Ms word
Ms powerpoint