Nombasa Ndzishe
Twickenham,England
Summary
I am an experienced social worker in complex case management and strategic planning. My strengths include problem-solving and communication skills, excelling in multidisciplinary team liaison and culturally inclusive practice. I am adept at maintaining confidentiality, safeguarding awareness, and applying the Mental Capacity Act knowledge. Managing high-pressure situations with a strengths-based approach, ensuring timely case record maintenance and effective risk assessment. I apply written and verbal communication, aiming to enhance organisational efficiency and client outcomes. I am knowledgeable in applying legislation such Care Act Assessment 2014, Human Rights Act, Mental Capacity Assessment, Court of Protection paperwork or Mental Health Assessment.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Senior social worker
London Borough of Hillingdon
Hillingdon, England
03.2023 - Current
- I have knowledge of working on complex cases in order to meet assessed needs.
- I have knowledge of working in partnership with other professionals, especially health professionals.
- I have knowledge of completing Court of Protection Paperwork.
- I am experienced with implementing S117, Section 2, Section 3 of the Mental Health Act.
- I am experienced in completing Section 42 enquiries and supervising junior members of the team to ensure a high quality standard of service is provided.
- I understanding and have experience of applying strengths-based approach and person centred approach.
- I have knowledge and experienced in legislation of The Care Act, The Mental Capacity Act and Human Rights Act.
- I have experience of undertaking safeguarding enquiries and using my professional judgement in complex situations.
Social Worker
London Borough of Hounslow
Hounslow, England
03.2019 - 02.2023
- Worked under the Care Act, including the Court of Protection, Deprivation of Liberty, Safeguarding, promoting independence, and Direct Payments.
- Carried out joint working with health professionals.
- Worked with residents and carers in the community, building good links with community agencies within Adult Services.
- Completed assessment and care planning skills, and passionate about delivering results and outcomes.
Education
Bachelor of Social Work - Social Care
University of the Western Cape
South Africa 01.2008 - 03.2011
Skills
- Complex case management
- Calm under pressure
- Problem-solving
- Communication skills
- Strategic planning
- Leadership
- Resourcefulness
- Safeguarding awareness
- Case record maintenance
- Multidisciplinary team liaison
- Confidentiality
- Mental capacity act knowledge
- Multidisciplinary teamwork
- Culturally inclusive practise
- Strengths-based approach
- Written and verbal communication
- Case management
- Risk assessment
- Record-Keeping
Languages
English
Fluent
Xhosa
Fluent
References
References available upon request.
Timeline
Senior social worker
London Borough of Hillingdon
03.2023 - Current
Social Worker
London Borough of Hounslow
03.2019 - 02.2023
Bachelor of Social Work - Social Care
University of the Western Cape
01.2008 - 03.2011
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