Nokutendaishe Muchinguri
Bath,Bath and North East Somerset
Summary
Dedicated professional with a strong foundation in empathetic, patient-centred communication and the ability to build trust and rapport with diverse individuals. Demonstrates exceptional organisational and administrative skills, maintaining a calm and professional approach in challenging situations while ensuring confidential handling of sensitive information. Committed to teamwork and collaboration, with a willingness to learn and follow guidance, underpinned by an understanding of safeguarding principles and basic knowledge of NHS values and person-centred care.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Waitress assistant
Sally Anne’s Café Bath
Bath
2025.04 - 2025.12
- Delivered warm, attentive and customer-focused service in a fast-paced environment, consistently ensuring guests felt welcomed, supported and valued.
- Communicated clearly and professionally with a wide range of customers, including vulnerable individuals, demonstrating patience, empathy and respect.
- Worked collaboratively with colleagues to maintain smooth service, showing strong teamwork, reliability and a calm approach under pressure.
- Managed multiple tasks at once while maintaining high standards of hygiene, safety and organisation.
- Handled customer concerns sensitively and effectively, building confidence in resolving issues with care and professionalism.
- Maintained accurate records of orders, payments and stock, demonstrating attention to detail and responsibility.
Education
GCSEs / A-Levels / Other Qualifications - Biology, Chemistry, Physics, Mathematics, English language, English Literature, Geography, Physical Education, Theology
Skills
- Empathetic, patient-centred communication
- Ability to build trust and rapport with diverse individuals
- Strong organisational and administrative skills
- Calm and professional approach in challenging situations
- Confidential handling of sensitive information
- Teamwork and collaboration
- Willingness to learn and follow guidance
- Understanding of safeguarding principles
- Basic knowledge of NHS values and person-centred care
Certification
- Safeguarding Awareness
- Equality & Diversity
- First Aid (if applicable)
References
Available upon request.
Career Objective
To gain practical experience and formal training through a Health & Social Care Apprenticeship, with the long-term goal of progressing into roles such as Healthcare Support Worker, Nursing Assistant, or further study within the NHS.
Additional information
- Right to work in the UK
- Flexible availability
- Strong interest in NHS values, patient care, and professional development
Timeline
Waitress assistant
Sally Anne’s Café Bath
2025.04 - 2025.12