Nicole Banfield
West Drayton,Hillingdon
Summary
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.
Thorough management experience brings history exceeding deadline targets and metrics for efficiency and quality. Expert in motivating and managing team members to achieve challenging objectives. Offers multi-tasking combined with analytical problem-solving abilities and clear communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Shift manager
McDonald's
Colnbrook, Slough
09.2021 - 09.2025
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Assisted in training new staff on safety procedures and operational standards.
- Managed inventory levels by organising stock and monitoring supply needs.
- Resolved customer inquiries promptly to enhance overall satisfaction and retention.
- Coordinated team schedules to optimise coverage during peak service hours.
- Developed and implemented food safety protocols to ensure compliance with regulatory standards.
- Monitored compliance with cash management policies and procedures to mitigate risks.
Education
Bachelor of Science - Bioveterinary Sciences.
University of Reading
Reading 09/2023 -
A-Levels - Biology, German, Sports Science.
Vyners School
Ickenham, Hillingdon 09/2020 - 06/2022
Skills
- Adaptable leadership
- Performance monitoring
- Performance analysis
- Employee development
- Empathetic communication
- Time efficiency
- Health and Safety Compliance
- Customer Service
- Team Leadership
- Resourcefulness
Certification
First Aid at Work Certified since July 2023.
Languages
German
Intermediate
English
Proficient (C2)
Timeline
Shift manager
McDonald's
09.2021 - 09.2025
Bachelor of Science - Bioveterinary Sciences.
University of Reading
09/2023 -
A-Levels - Biology, German, Sports Science.
Vyners School
09/2020 - 06/2022