Dynamic and driven individual with a strong foundation in customer service, digital sales, and team collaboration. Experienced in fast-paced environments, demonstrating adaptability, attention to detail, and excellent communication skills. Proven ability to manage online listings, handle customer enquiries, and support efficient order fulfilment through eBay sales. Skilled in food preparation, POS system use, and maintaining high standards of hygiene and health and safety in a busy kitchen setting. Committed to delivering positive customer experiences and continually developing both technical and interpersonal skills.
As a Crew Member at McDonald's, I developed strong customer service and teamwork skills in a fast-paced, high-pressure environment. I was responsible for taking orders, maintaining cleanliness standards, and ensuring a positive customer experience at all times. This role taught me the importance of time management, adaptability, and working efficiently as part of a diverse team. I consistently followed health and safety procedures and contributed to meeting daily performance targets.
I supported my dad in running a small eBay selling operation, which involved listing items, writing product descriptions, taking photos, managing inventory, and handling customer enquiries. Through this experience, I developed skills in digital communication, basic marketing, and customer service. I also learned how to package and ship products efficiently, resolve buyer issues professionally, and use e-commerce tools to track sales and performance. This experience gave me valuable insight into online retail and the importance of attention to detail and reliability