Summary
Work history
Education
Skills
Languages
Timeline
Generic

Anson Pires

Reading,United Kingdom

Summary

Dynamic and adaptable professional with a strong background in customer service and team collaboration. Demonstrates exceptional skills in communication proficiency, constructive feedback, and leadership potential. Proven expertise in crew scheduling, performance management, and business acumen. Adept at handling fast-paced work environments and providing responsive engagement to meet special dietary needs. Committed to enhancing customer relations through assertiveness handling, cross-selling products, and maintaining excellent product knowledge. Career goal includes leveraging interpersonal competence and team player abilities to drive business success.

Work history

Student /Crew Member

McDonald's
Reading, United Kingdom
03.2025 - Current
  • Participated in regular stock takes helping manage supplies efficiently.
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Supported management in administrative tasks enhancing operational efficiency.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Flexibly took on various roles to support workflow.
  • Addressed questions, concerns and complaints of customers.
  • Supported store goals by maximising sales opportunities and providing great quality service.

Education

A-Levels, (Finished AS Level) - Maths. Business, Sociology

John Madjeski Acadamy
United Kingdom
09.2024 -

GCSEs - Maths, English, Geography, Science, Computer Science, French, BTEC Sport

John Madjeski
United Kingdom
09.2019 - 07.2024

Skills

  • Constructive feedback
  • Fast-Paced work adaptability
  • Peer collaboration
  • Crew scheduling expertise
  • Interpersonal competence
  • Cross-Sell products
  • Leadership potential
  • Assertiveness handling
  • Items display set-up
  • Communication excellence
  • Good physical stamina
  • Responsive engagement
  • Special dietary needs understanding
  • Reservation systems use
  • Communication proficiency
  • Customer Service
  • Customer relations
  • Product knowledge
  • Team player
  • Performance Management
  • Business acumen

Languages

English
Native

Timeline

Student /Crew Member

McDonald's
03.2025 - Current

A-Levels, (Finished AS Level) - Maths. Business, Sociology

John Madjeski Acadamy
09.2024 -

GCSEs - Maths, English, Geography, Science, Computer Science, French, BTEC Sport

John Madjeski
09.2019 - 07.2024
Anson Pires